Team Lead-US Accounting
4 days ago
Interested Candidate can share there CV on or on
Role & responsibilities
Client Oriented
- Managing portfolio of 5-10 clients as Client Engagement Manager.
- Conducting weekly client calls to ensure client satisfaction.
- Handling client escalations if any.
- Nurturing client relationships and capturing further business opportunities with clients.
Team Oriented
- Managing total team of 8-10 members which is a combination of Bookkeepers, US Accountants and Sr. US Accountants.
- Managing work allocation and resource bandwidth.
- Ensuring that team is performing with desired accuracy levels.
- Reviewing the teams work and attending to teams queries on need basis.
- Drafting SOPs or preparing Loom Videos for various processes.
- Conducting one to one or common training sessions as and when needed.
Management Oriented
- Periodic reporting on.
- Team performance.
- Client satisfaction index.
- Resource Bandwidth Allocation.
- Active contribution to process improvement and L & D is expected
Preferred candidate profile
- Fluent written and verbal English communication is a must
- Exposure of handling overseas clients is a must
- Prior experience of handling team of 2 members is necessary
- Ability and willingness to handle multiple clients is necessary
- Good knowledge of US Accounting process is necessary
Perks and benefits
- Opportunity to work with a fast-growing company with multiple options for your career growth.
- A supportive and inclusive work environment that values your ideas and contributions
- Upto 24 paid leave days excluding 10 paid annual holidays
- Paid Maternity and paternity leaves
- Comprehensive health and insurance policies
- Professional training and development
- No Night shifts
- Fun-Friday events
- Work-Life Balance
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