Customer Service

16 hours ago

Noida, Uttar Pradesh, India Koel Hireright Full time ₹ 1,06,400 - ₹ 3,60,000 per year

*Job Title:* Customer Service - Import Export

*Location:* Noida Sector-63

*Qualification:* Graduate or MBA preferred

*Experience:* 2 to 5 Years

*Salary:* upto 30k

*Shift Timing:* 9:30 to 6:30 pm

*Week Off:* Sunday

*Industry:* Freight forwarding & Logistics

*Gender Preference:* Both (preferred female)

*Key Skills Required*

* Excellent written and verbal communication skills

* Excellent customer service and interpersonal skills

* Computer skills – MS office, Excel & PP

*Roles & Responsibilities*

* Handle post-nomination Air & Sea shipments.

* Coordinate daily with overseas agents, customers, and CHA via calls/emails.

* Track shipments, share feedback, and update customers until delivery.

* Resolve customer queries and follow up for new bookings.

* Manage import documentation, manifestation, CFS movement, and DO issuance.

* Share invoice details with accounts for timely billing.

* Maintain and update internal DSR regularly.

* Coordinate with Operations for imports, exports, clearance, and transportation.

* Ensure smooth and efficient service to clients.

*HR Ashi chauhan​*

*Phone:*

*Mail id- *

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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