International Customer Care Executive(Night Shift )

15 hours ago

Navi Mumbai, Maharashtra, India Precise Infotech Solution Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Key Responsibilities:

  • Handle inbound calls from US-based customers regarding telecom services.
  • Provide accurate information and resolve customer issues efficiently.
  • Maintain professionalism, empathy, and excellent communication throughout interactions.
  • Document call details and update the CRM system accurately.
  • Meet daily performance targets like customer satisfaction, response time, and quality.

Eligibility Criteria:

  • Qualification:
  • Graduate Fresher / Experienced candidates
  • SSC + 3 Years Diploma
  • HSC + 3 Years Diploma
  • Age Limit: 21 to 32 years
  • Excellent communication skills in English (verbal and written).
  • Comfortable working in a US rotational shift.
  • Should be customer-oriented and a good problem-solver.

Work Details:

  • Shift Timing: 4:30 PM – 1:30 AM (Any 9-hour shift)
  • Working Days: 5 days a week
  • Week Off: 2 rotational offs

Job Types: Full-time, Fresher

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Are you comfortable to work in Airoli location ?
  • Which year you have completed your graduation ?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Navi Mumbai, Maharashtra (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

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