Customer Care Executive| Sr. Customer Executive

1 week ago

Navi Mumbai, Maharashtra, India Sutherland Full time US$ 18,000 - US$ 30,000 per year

Job description

Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

  • Provide voice-based support to international customers.
  • Handle and resolve customer queries effectively and efficiently.
  • Comfortable working in 24/7 rotational shifts including night shifts.
  • Adhere to process requirements and achieve performance targets.
  • Excellent English communication skills (verbal and written).

Salary Range: 18,000 (Fresher) | 30,000 per month (based on experience , performance & education )

Shift: 24x7 rotational with 2 rotational offs per weekEducation HSC / Grad Fresher or

Experience will do.

Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance includedWork-life balance with 2 rotational weekly offs

Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra,

Walk-in timing 3.00 PM to 6.00 PM from 7th July to 12th July.

Please note carry your resume and Mention HR Roshani Kala at the Top of the resume.

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Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

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