Customer Care Executive| Sr. Customer Executive

1 week ago


Navi Mumbai, Maharashtra, India Sutherland Full time US$ 18,000 - US$ 30,000 per year

Job description

Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

  • Provide voice-based support to international customers.
  • Handle and resolve customer queries effectively and efficiently.
  • Comfortable working in 24/7 rotational shifts including night shifts.
  • Adhere to process requirements and achieve performance targets.
  • Excellent English communication skills (verbal and written).

Salary Range: 18,000 (Fresher) | 30,000 per month (based on experience , performance & education )

Shift: 24x7 rotational with 2 rotational offs per weekEducation HSC / Grad Fresher or

Experience will do.

Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance includedWork-life balance with 2 rotational weekly offs

Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra,

Walk-in timing 3.00 PM to 6.00 PM from 7th July to 12th July.

Please note carry your resume and Mention HR Roshani Kala at the Top of the resume.

Share your resume on - |

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to



  • Navi Mumbai, Maharashtra, India Torrent Diagnostics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Torrent Diagnostics is scouting for passionate Customer care professionals for its corporate office and diagnostic centre located at Navi Mumbai.If you're empathetic, customer centric, possess good communication and interpersonal skills, then we would like to meet you.Customer Care Executive shall perform the appended tasks to ensure customers experience is...


  • Navi Mumbai, Maharashtra, India HB Job Consultancy Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Were Hiring | US Calling Executives (Outbound Customer Care Medicare Process)Location: Thane West, Mumbai | Full-Time | Office-Based OnlyCompany: Sarvatrik Jal Solutions Pvt. Ltd. (SJS)Hiring Partner: HB Job ConsultancyHave experience in US Calling? Or a fresher with solid communication and ViciDialer skills? This is your chanceHB Job Consultancy is hiring...


  • Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 12,500 - ₹ 25,000 per year

    Process:- Customer Care Executive / Telecaller outboundQualification: HSC or Any graduate / Under graduateWork From OfficeLocation - MBC Park Kasarvadavali Thane Shifts Timing: - Day ShiftPreferred candidate profileHSC / Graduates can applyFreshers can applyMarathi And Hindi Good communication / Average englishSalary:- 12,500 in-hand to 25,000 in-hand plus...


  • Mumbai, Maharashtra, India The Riti Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionThe Riti is a women's clothing company dedicated to fashion and women empowerment. We provide stylish apparel that promotes body positivity and confidence by offering diverse clothing options. Our mission is to inspire women to embrace their unique bodies and feel empowered through our products. We support and promote women empowerment and...


  • Navi Mumbai, Maharashtra, India eClerx Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Analyst (International Voice Proces)Location: Airoli, Navi mumbai, Maharashtra | Full Time | Customer OperationsShift Timings: Rotational Night Shifts | 2-Rotational Week OffsJob Description:As a Customer Care Executive for the US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service...


  • Mumbai, Maharashtra, India DS RESEARCH CENTRE Full time ₹ 15,000 - ₹ 18,000 per year

    MumbaiVacancy: 1 posts (Only Female)Age: 21 yrs - 28 yrsQualification: Graduate, degree/ diploma in Hospital Management preferredExperience: minimum 1 to 2 years experience in customer handling, preferably in the Health Care SectorCommunication Skills: English, Hindi, MarathiOther Attributes: Patient, presentable, good communication skills, competent enough...


  • Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.


  • Navi Mumbai, Maharashtra, India Edujam LLP Full time ₹ 1,60,000 - ₹ 2,20,000 per year

    Job Title: Customer Support Executive (CSE)Location: Rabale / ThaneJob Type: Full-TimeAbout Edujam LLP:Edujam LLP is a growing organization offering educational and technology-driven solutions. We are focused on delivering high-quality services while building long-term relationships with clients. Our work culture promotes learning, teamwork, and career...


  • Mumbai, Maharashtra, India National Health And Education Society Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the Role: As a Customer Care Executive at Hinduja Hospital, you will serve as the primary point of contact for patients and their families. Your role involves addressing inquiries, resolving issues, and providing information about our services. You will play a crucial part in ensuring patient satisfaction and enhancing the overall experience at the...


  • Mumbai, Maharashtra, India Rentokil Initial Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:● The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention.● The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.Job Responsibilities:● Must...