Night Shift

7 days ago

Navi Mumbai, Maharashtra, India INTEGRUM OUTSOURCE SOLUTIONS PVT LTD Full time ₹ 20,000 - ₹ 50,000 per year

Job Title: Provider Support (Inbound Voice Process)

Department: Operations

Employment Type: Full-Time

Company: Integrum Outsource Solutions Private Limited

Work Shift: Night Shift

Eligibility: Only Male Candidates

Job Summary:

We are seeking a skilled and experienced Provider Support (Associate/Specialist/Executive) for our Inbound Voice Process. The role involves providing eligibility, benefits, and claim status support via calls, ensuring high-quality service, and adhering to compliance standards.

Key Responsibilities:

  • Handle inbound calls from healthcare providers regarding claims, eligibility, andbenefits.
  • Verify member eligibility, benefit coverage, and authorization requirements.
  • Maintain HIPAA compliance and protect confidential claim information.
  • Perform administrative duties as assigned.

Experience & Skills -

  • Freshers with excellent communication skills with interest in Medical Billing (RCM), International Calling, Claim Processing, or Denial Management (A.R) can apply.
  • Typing speed of at least 30 WPM.
  • Effective verbal and written communication skills.
  • Active listening and ability to assess customer needs.
  • Critical thinking and problem-solving skills.

Work Environment & Benefits:

  • Work from Office - Seawoods Darave, Navi Mumbai
  • Drop Facility Available

Compliance & Adherence:

  • Must comply with all company policies and procedures.
  • Adherence to HIPAA regulations and healthcare compliance standards.

If you meet the requirements and are looking for a challenging role in the healthcare industry, we invite you to apply and become part of our growing team

Job Type: Full-time

Pay: ₹20, ₹50,000.00 per month

Language:

  • English (Preferred)

Location:

  • Navi Mumbai, Maharashtra (Preferred)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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