Customer Service Executive – Night Shift

1 day ago

Mumbai, Maharashtra, India Talentrise Technokrate pvt ltd Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Job Title: Customer Service Executive – Night Shift (Male Candidates Only)

We are looking for Customer Service Executives to handle customer queries, support user accounts, and provide resolution through calls.

*Location:* Marwah Centre, Andheri East, Mumbai

*Shift:* Night Shift (11:00 PM – 8:00 AM)

*Gender:* Male Candidates Only

*Salary:* ₹25,000 – ₹35,000 (based on experience)

*Joining Bonus:* ₹5,000

*Night Shift Allowance:* ₹100 per day

*Required Skills & Experience*

* Minimum 1 year of Customer Service experience (voice process preferred)

* Recent night shift experience is mandatory

* Strong communication and problem-solving skills

* Ability to handle customer complaints calmly and professionally

* Good understanding of call handling etiquettes

*Responsibilities*

* Handle inbound & outbound customer care calls

* Resolve queries related to profiles, memberships, payments, and account issues

* Provide clear, accurate information and ensure customer satisfaction

* Maintain call quality, documentation, and follow-up procedures

* Coordinate with internal teams for escalations or technical support

Interested candidates are requested to fill the form and apply.

Our team will contact shortlisted candidates for the next steps.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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