Cold Chain

3 days ago

Gurgaon, Haryana, India Randstad Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role:  GM - Cold Chain

Location:   Gurugram

Main Accountabilities:-


• Design and expand cold chain networks, including cold storage facilities, cross-docks, and regional distribution centers.

• To achieve products, Cold Chain Express target business & YOY Growth.

• Preparing short term and long-term business Strategies & operational plans for Cold Chain Express.

• Oversee and manage temperature-controlled transportation, storage, and distribution across the network.

• Drive fleet and warehouse utilization, route planning, and load optimization.

• Lead and develop a high-performing cold chain operations team.

• Manage third-party vendors and ensure SLA adherence, quality, and cost control.

• Identify and onboard key cold chain partners/vendors for transportation and warehousing.

• Ensure adherence to temperature protocols (ambient, chilled, frozen) across the supply chain

• Set and monitor KPIs for operational efficiency, cost control, and customer SLAs.

• Implement real-time temperature monitoring, tracking, and alert systems.

• Effective control on budget receivables, monitoring direct and indirect cost, monitoring utilization of capital budgeting as per Company plan.

• Collaborate with tech teams to enhance cold chain visibility and traceability using IoT, sensors, and analytics.

• Achievement of profit as per plan, managing finance to meet financial requirements of the Company.

• Resource planning to meet business needs including infrastructure, human resource, capital, finance etc.

• Optimize cost per move while maintaining service quality and product integrity.

• Initiative takes for improving operational efficiency

• Execution of plan for increasing customer penetration, development of key account, visit/ meeting with key customers/ big account, and organizing customer meet as per company plan.

• Liaise with key customers (e.g., pharma, FMCG, QSR) to design and deliver customized cold chain solutions.

• Ensure compliance with GDP, FSSAI, HACCP, and other relevant regulatory guidelines.

• Maintain documentation and audit readiness for customer and regulatory inspections.

• Develop hub-and-spoke models tailored to temperature-sensitive product flows.

• High level of customer satisfaction through reliable service, timely delivery, and problem resolution.

• Identifying Training & development needs of key team members and preparing a development plan Lead, mentor, and develop cross-functional teams including regional managers and fleet/ OPS team.

• Initiatives on HR front to raise employees satisfaction, employee engagement, express culture building etc.

Qualification:

• Graduate in any discipline; Degree/Diploma in Supply Chain / Logistics / Engineering preferred. MBA is a plus

Experience

• Minimum 1218 years in logistics or supply chain, with at least 5 years in cold chain operations.

• Strong understanding of temperature-controlled logistics (2C–8C, -20C, frozen, ambient).

• Familiarity with pharma, food, and perishable product handling.

• Excellent leadership, communication, and interpersonal skills.

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