Customer Experience Associate

7 days ago


Gurgaon, Haryana, India A.P. Moller - Maersk Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Customer Account & Relationship Management: Build and nurture long-term relationships with key clients, ensuring consistent engagement and satisfaction across all touch-points.
  • Cold Chain Execution Coordination: Oversee the full life-cycle of cold chain logistics—from sourcing to final delivery—ensuring temperature integrity, timely execution, and operational excellence.
  • Finance Collections & Dispute Resolution: Manage receivables, drive timely collections, and resolve financial disputes with a customer-centric and solution-oriented approach.
  • and more

Qualifications:

  • Stakeholder management across internal teams and external partners
  • Demonstrates ownership, initiative, and a proactive mindset
  • Written and oral communication skills
  • Analytical mindset with advanced excel skill

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing   


  • Sales Associate

    1 day ago


    Gurgaon, Haryana, India Travel n Experience Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionPinwheel Travel and Experience Pvt Ltd, with over a decade of excellence in the travel industry, is your one-stop solution for customized holidays. We offer tailor-made vacations to suit unique preferences, whether it's a tranquil beach escape, adventurous trek, or cultural immersion. Our expertise extends to MICE (Meetings, Incentives,...


  • Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Experience

    2 weeks ago


    Gurgaon, Haryana, India Sova Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Sova HealthSova Health is India's first microbiome company, building science-driven, tech-enabled solutions for personalized nutrition and preventive health. We are committed to transforming the way people understand and improve their health through data, diagnostics, and actionable insights.Role OverviewAs aCustomer Experience & Strategy Associate,...


  • Gurgaon, Haryana, India Noise Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About Luna Ring:Luna is building the most intelligent, science-driven smart ring in the world. We operate at the intersection of physiology, behavior, and technology, creating wearables that go beyond metrics—into actionable insights and real-world wellness improvements.Backed by a rapidly growing global user base, advanced hardware and sensors, and a...


  • Gurgaon, Haryana, India Noise Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Luna Ring:Luna is building the most intelligent, science-driven smart ring in the world. We operate at the intersection of physiology, behavior, and technology, creating wearables that go beyond metrics—into actionable insights and real-world wellness improvements.Backed by a rapidly growing global user base, advanced hardware and sensors, and a...


  • Gurgaon, Haryana, India Crewbyte Solutions Full time ₹ 25,000 - ₹ 35,000 per year

    Customer Success Associates at Vertex COSMOS (Gurgaon) Customer Success Associates at Vertex COSMOS (Gurgaon) is an urgent requirement for an AU process. Please find below the main pointers to find the best fit for this profile.   Department: Operations Designation: Customer Success Associates Campaign Type: International (AU Process) Total Number of...


  • Gurgaon, Haryana, India Orrica Edge Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionIndia's fastest-growing remote job platform, specializing in curating high-quality, verified work-from-home and hybrid job opportunities from top MNCs across various industries like tech, customer service, healthcare, finance, and education. The platform empowers India's remote workforce by sourcing and publishing remote-friendly job...


  • Gurgaon, Haryana, India NP Green Electric Vehicles Private Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionNP Green Electric Vehicles Private Limited is a pioneering electric scooter manufacturer in India, dedicated to transforming urban mobility with eco-friendly and innovative solutions. Operating under the brand name GREEN, we offer advanced electric scooter models like Udaan, Sunny, and Invicta, designed to meet diverse customer...


  • Gurgaon, Haryana, India CARS24 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Insights AssociateLocation:GurgaonWorking Days:6 Days a WeekWhat Drives Us?At our core, we believe in creating meaningful customer experiences. We are driven by insights, empathy, and the passion to continuously improve. By listening to our customers and understanding their challenges, we aim to bridge gaps, identify opportunities, and...


  • Gurgaon, Haryana, India RMV Workforce Corporation Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role-Customer Success AssociateExp – 1+ yrsLocation: GurgaonShift- RotationalRequirements:Experience: Must have prior international customer support experienceQualification: Graduate (Any stream)Skillset:Excellent verbal communication in EnglishStrong interpersonal and customer handling skills