Inside Sales Specialist

1 day ago

Delhi, Delhi, India Career Launcher Full time ₹ 3,50,000 - ₹ 7,50,000 per year

Job Title: Counselor – Digital Sales

Organization: Career Launcher

Work Mode: Work From Office

Working Days: Saturday & Sunday working; one weekly off on a weekday

Role Overview

Career Launcher is seeking enthusiastic and target-driven Digital Sales Counselors responsible for connecting with prospective learners, understanding their educational needs, and providing customized course solutions. This is a performance-driven role involving outbound calling, sales conversions, and adherence to organizational quality standards.

Key Responsibilities
Sales & Customer Engagement

  • Make outbound phone calls to leads provided by Career Launcher.
  • Analyze customer requirements and recommend appropriate programs.
  • Achieve daily, weekly, and monthly sales targets.
  • Build rapport, handle objections, and close sales effectively.
  • Ensure compliance with internal processes and quality parameters.

Operational Responsibilities

  • Maintain accurate call records and update sales CRM.
  • Follow calling etiquette and uphold organizational communication standards.
  • Work closely with team leaders to improve conversion ratios.

Eligibility Criteria

  • Education:
    Graduate or Post Graduate.
  • Experience:
    0–4 years in sales/tele-sales/outbound/inside sales with revenue targets.
  • Communication:
    Excellent spoken and written English.
  • Skills Required:
  • Strong persuasion and negotiation skills
  • Confidence and poise while communicating over calls
  • Ability to work under target pressure
  • Professionalism and discipline

Work Ethics & Login Timings

  • Maintain regular working hours as per company policy.
  • Mandatory login for
    a minimum of 9 hours
    ; ready to start work by
    9:30 AM
    .
  • Late logins or early logouts may invite disciplinary action.
  • Must remain accessible during work hours via phone or messaging tools.
  • Maintain a distraction-free, dedicated workspace.

Calling Hours

  • Calling window:
    9:30 AM to 6:30 PM
  • Any deviation requires approval from the
    Team Leader
    or
    Mentor
    .

Daily Calling & Productivity Expectations

  • Minimum 180 dials per day
  • Minimum 3 hours of talk time per day

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