Office Operations Coordinator

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world's top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices.

The Role

Based at our Mumbai office, the Office Operations Coordinator (Evening Shift: 5 PM - 2 AM) is an essential member of the Workplace Support team. We are looking for someone who can assist with the running of a fast-paced office. Someone who will relish the daily challenges of the department, who can follow and maintain processes and procedures in order to keep the office running smoothly, and who isn't afraid to roll up their sleeves.

The main responsibilities of this role will include but are not limited to:

• Ensuring the office environment is kept clean and tidy, and free from hazards, including but not limited to communal dining areas, open floorplan work stations, conference rooms, and restrooms

• Communications with external suppliers, partners, and internal teams

• Working closely with the Workplace Support team to ensure high standards across the office

• Answering the main reception phone and directing calls

• Meeting and greeting guests

• Being the first point of contact for the building porter, etc.

• Taking receipt of and distributing post and deliveries, coordinating outgoing mail

• Maintaining stock levels of food and stationery, ordering/taking receipt of deliveries/allocating stock to kitchen/store cupboard

• Setting up in office social events

• Liaising with maintenance people and other vendors when they are scheduled to complete works in the office

• Assisting with the organisation of staff social events

• Experience with office coordination, health and safety, and facilities would be advantageous 

• Highly organised with a keen eye for detail

• The ability to establish strong relationships with suppliers and colleagues

• Ability to learn quickly and jump in where needed

• A proven ability to work in an extremely fast-paced environment

• Excellent written and verbal communication

• Ability to make decisions quickly and sort complex, competing priorities

• Ability to keep calm in the face of fast change or urgent demands

• Ability to interact with senior executives and all levels of the organisation

• An understanding of confidentiality issues and the use of discretion 

• A smart, professional appearance and can-do attitude

How will you be rewarded? 

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays."
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.