Manager - Performance Management Lead

Role Description:

We are seeking an individual who thrives in ambiguity, capable of shaping driving end-to-end process excellence and performance management with speed and precision. In this vital role, you will serve as the Performance Management Lead.

Reporting to the Process Mgmt., E2E Policies, & Performance Lead, you will be support the designing and driving the deployment of a global strategy for procurement processes, defining and implementing best-in-class practices, and delivering processes and technology that align with channel and category strategies. This role plays a critical part in ensuring efficient, cost-effective, and compliant requisition-to-order transactions while maintaining strong supplier relationships and enhancing the end-user experience.

Roles & Responsibilities:

• Design and drive the deployment and execution of global Procurement processes to establish a consistent approach across all business units and regions.
• Define and implement best in class Procurement processes.
• Deliver processes and technology which effectively enable the channel strategies and category strategies.
• Own and define the technology requirements and roadmap for respective process areas, liaising with Digital Strategy team for integration in broader Amgen Digital roadmap.
• Contribute to Procurement balanced scorecard development including value delivered to the business with key KPIs to track progress and ensure aligned to overall Procurement strategy and multi-year strategic roadmap.
• Develop, champion, and ensure implementation of ideas that will focus on maximizing efficiency, improving customer service and user satisfaction, standardization / globalization, and robust compliance.
• Define continuous reporting capabilities on compliance and performance Procurement processes.
• Work closely with the Finance and Corporate Compliance functions to ensure compliance with controls is built into Procurement processes and reports.
• Identify user friendly / centric solutions to drive compliance by collaborating with Procurement Digital Lead and IT function.

Basic Qualifications:

• Masters degree and 8 to 12 years of procurement process management or related experience, OR
• Bachelors degree and 10 to 14 years of procurement process management or related experience

Functional Skills:

Must-Have Skills:

• Proven experience in designing and deploying global Procurement processes aligned with business objectives and functional strategies.
• Demonstrated ability to develop and implement balanced scorecards to track Procurement performance and progress against key metrics.
• Proven expertise in driving continuous improvement initiatives to enhance efficiency, customer satisfaction, and process standardization.
• Strong knowledge of compliance frameworks, with experience ensuring adherence to internal control policies and Procurement procedures.

Good-to-Have Skills:

• Analytical mindset with a focus on continuous improvement and value delivery.

• Experience with analytical tools (Tableau, Power BI etc. )(preferred)

• Experience with Global Procurement e-Sourcing (i.e. Workday Strategic Sourcing Ariba, etc.) and CLM Tools (e.g., Icertis, Sirion Labs)

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• Chartered Accountant or Certified Public Accountant or equivalent or Public Accounting experience (preferred)

Soft Skills:

• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• Ability to navigate ambiguity
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Influencing and Change Management skills