
Call Centre Representative
6 days ago
- Handling calls: Answering inbound and outbound calls in a timely manner, and following communication scripts while speaking to customers
- Identifying customer needs: Researching issues, resolving complaints, and providing solutions
- Building relationships: Upselling products and services, and building sustainable customer relationships
- Following up: Following up on customer calls to ensure satisfaction, and escalating issues with management when necessary
- Proactively reaching out: Reaching out to prospects and customers to generate new sales opportunities
- Maintaining records: Organizing conversation records and maintaining member records
- Improving performance: Attending training sessions to stay up to date on company products, services, and policies, and recommending improvements for systems and processes
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Experience:
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Fluent English (Required)
Work Location: In person
-
Contact Centre Representative
2 weeks ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,50,000 - ₹ 28,00,000We are seeking an exceptional individual to fill the role of Contact Centre Representative, a position that requires strong communication skills and the ability to handle customer inquiries with professionalism.As a Contact Centre Representative, you will be responsible for handling incoming calls, responding to customer queries or complaints in a timely and...
-
DM - Call center operations
1 week ago
Mumbai, Maharashtra, India HDFC Life Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the DepartmentThe Persistency department is responsible to retain business by constantly keeping in touch with customers. This includes communicating with customers in order to provide reminders for their policy renewals, managing audits and performing quality checks by ensuring efficiency of the departmental process.What are we looking for?We're...
-
Customer Service Representative
2 weeks ago
Navi Mumbai, Maharashtra, India Secure Sourcing Full timeHiring for 200 Customer Service Representative Jobs in Vashi, Navi Mumbai,Ghansoli, Navi Mumbai,Thane, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship,Customer Service,Voice Process,Inbound Voice Process,Customer Support,English Language,Good Communication,Customer Calling...
-
Call Centre Operator
2 days ago
Navi Mumbai, Maharashtra, India MPCT Hospital, Sanpada Full time ₹ 1,80,000 - ₹ 3,00,000 per yearHandle inbound and outbound calls related to hospital services, appointments, and patient queries.Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities.Assist patients in scheduling, rescheduling, or canceling appointments.Record and update patient details in the hospital system.Coordinate with various departments...
-
Openings For Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India Esource global solutions Full timeurgent requirement for voice and non- voice process need average communicationgood salary as per industry day and night shift availableneed immediate joinerscontact us for more details :Experience0 - 1 YearsNo. of Openings50EducationHigher SecondaryRoleCustomer Service RepresentativeIndustry TypeCall Centre / BPO / KPO / ITES / LPOGender[ Male / Female ]Job...
-
HR Recruiter
3 weeks ago
Mumbai, Maharashtra, India Nextus Global Full timeJob Title: HR Recruiter - Call Centre Department: Human Resources Reports to: HR Manager Job Type: Full-time Location: Thane (Kalyan West) Key Responsibilities: ü Manage end-to-end recruitment for call centre roles (Customer Service Representatives, QA, etc.) ü Partner with hiring managers to understand role requirements and workforce planning ü ...
-
Outbound Calling Executive
2 weeks ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000Job OpportunityAre you a skilled and enthusiastic communicator looking for a new challenge? We have an exciting opportunity for an Outbound Calling Executive to join our team.The ideal candidate will be responsible for making outbound calls to US-based insurance companies, patients, or the helpdesk as per process requirements. This role requires excellent...
-
Mumbai, Maharashtra, India Huntsmen & Barons Full timeLocation: MumbaiDepartment: Collections Personal Loan (Call Centre)Reports to: Head CollectionsRole SummaryThe Quality & Training Head will be responsible for designing, implementing, and monitoring quality and training frameworks for the Personal Loan collections call centre. This role will ensure compliance, enhance agent effectiveness, strengthen...
-
Opening For Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India E-Solutions IT Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.Key Responsibilities: Act as the main point of contact for customers,...
-
Urgent Opening: Call Centre Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Itm Edutech Training Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Opening: Call Center Executive (Counseling & Sales)Location: ITM Group of Institutions, Navi MumbaiContact Person: HrushikeshPhone: Email: Benefits:3 Paid Leaves per MonthProvident Fund (PF)MediclaimGratuityJob Description:We are looking for a dedicated and driven Call Center Executive to join our Counseling & Sales team. The role primarily involves...