Team Lead Call Centre Quality

Job DescriptionHandling all PAN INDIA queries.Taking all inbound calls, making outbound calls as when required.Helping the team in Data Entry.Providing good customer service, solving all issues regarding our classes.Providing customers, the correct schedule with proper details for the specific batches.Making outbound calls to leads with the objective of...

We are seeking an experienced and dynamic Manager to lead our customer service operations. The ideal candidate will oversee day-to-day call centre activities, manage a team of executives and team leaders, and ensure high service quality, efficiency, and customer satisfaction.Key ResponsibilitiesLead, mentor, and motivate a team of customer service executives...

About the DepartmentThe Persistency department is responsible to retain business by constantly keeping in touch with customers. This includes communicating with customers in order to provide reminders for their policy renewals, managing audits and performing quality checks by ensuring efficiency of the departmental process.What are we looking for?We're...

Job Title: Team LeadLocation: GhansoliExperience: Overall 5 years and minimum 18 months experience as a Team Leader in BPO/Call CentreIndustry: Customer Service - InboundEmployment Type: 6 days working 1 rotational week offRoles and Responsibilities:Lead and motivate a high-performing sales voice team to achieve targets.Monitor team metrics, provide...

Location: Mumbai, Maharashtra, IndiaJob ID: 84427We Elevate... Quality of urban lifeOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute...

Job Title: Team Lead Marketing to Sales QualificationDepartment: Inside Sales Reports To: DGM Inside Sales (L&T SuFin) Employment Type: Off-roll (Team Lease Payroll) Location: [Call Centre Goregaon East]Role OverviewThe Team Lead – Marketing to Sales Qualification will be responsible for leading a team of tele callers who convert marketing-qualified inputs...

Job Title: Insurance Sales Team LeaderLocation: GhansoliExperience: Minimum 1 year as a Team Leader in BPO/Call CentreIndustry: BPO / Outbound SalesEmployment Type: Full TimeRoles and Responsibilities:Lead and motivate a high-performing sales voice team to achieve targets.Monitor team metrics, provide feedback, and drive performance improvements.Guide team...

Job Title: Team Lead New Customer Acquisition & Health CheckDepartment: Inside SalesReports To: DGM Inside Sales (L&T SuFin)Employment Type: Off-roll (Team Lease Payroll)Location: [Call Centre Goregaon East]Role OverviewThe Team Lead – New Customer Acquisition & Health Check will be responsible for managing a team that drives onboarding, engagement, and...

As a Centre Manager at Beginners World Preschool in Navi Mumbai, you will play a crucial role in shaping the minds of young children in our preschool. Your responsibilities will include: - Overseeing the daily operations to ensure a safe and nurturing environment for all children - Driving admissions through effective marketing strategies and building strong...

Immediate JoinerExperience - 10+JD- Inside Sales Specialist:- Source new sales opportunities through inbound lead follow-up and outbound coldcalls and emails. Understand customer needs and requirements. Route qualified opportunities to the appropriate sales rep for further development andclosure. Generate qualified leads and achieve monthly...