Team Lead

6 days ago


Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Insurance Sales Team Leader

Location: Ghansoli

Experience: Minimum 1 year as a Team Leader in BPO/Call Centre

Industry: BPO / Outbound Sales

Employment Type: Full Time

Roles and Responsibilities:

  • Lead and motivate a high-performing sales voice team to achieve targets.
  • Monitor team metrics, provide feedback, and drive performance improvements.
  • Guide team members in their career progression through coaching and support.
  • Manage change requests and ensure smooth implementation.
  • Work independently with minimal supervision to meet business objectives.
  • Foster a positive and collaborative team environment.
  • Ensure team clarity on KRAs and individual responsibilities.
  • Collaborate with cross-functional teams to streamline operations.
  • Stay updated with industry trends to keep the team competitive.

Key Skills:

  • Experience in the insurance sales domain, with a demonstrated understanding of industry-specific challenges and opportunities.
  • Proven track record of successfully managing and developing high-performing sales teams in a fast-paced environment.

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