Executive Call Centre

19 hours ago

Mumbai, Maharashtra, India Boost Tech Full time ₹ 3,84,000 - ₹ 6,00,000 per year

Job Description

  • Handling all PAN INDIA queries.
  • Taking all inbound calls, making outbound calls as when required.
  • Helping the team in Data Entry.
  • Providing good customer service, solving all issues regarding our classes.
  • Providing customers, the correct schedule with proper details for the specific batches.
  • Making outbound calls to leads with the objective of converting inquiries into enrolments.
  • Delivering compelling and customized sales pitches based on customer needs.
  • Following up with warm leads and lapsed enquiries to maximize conversions.
  • Achieving set targets for enrolments and conversions as per weekly/monthly goals.
  • Updating CRM systems with lead status, follow-up actions, and call outcomes.
  • Sharing regular reports and insights with the management team regarding lead quality,

conversion patterns, and feedback trends.

Expected Skill Set

  • The candidate should be proficient in English – (Linguistic skills / Sentence construction will be

checked).

  • The candidate should be able to converse over the phone in Hindi (if required).
  • The candidate should have Computer skills.
  • Experience of the call centre industry would be an added advantage. (Optional)
  • Personality appropriate for a CSR –Soft skills will be checked (Professional etiquette / protocol).
  • The candidate should be willing to work overtime as when required / rostered. (Overtime will be

compensated with an off or remuneration)

  • Strong persuasion and negotiation skills with a sales-driven mindset.
  • Ability to handle objections and close sales effectively over the phone.
  • Ability to value new leads resourcefully and manage them in a systematic way.
  • Familiarity with CRM tools and basic MIS reporting (e.g., Excel-based reports, Use of Vlook-up

feature, etc).

  • Ability to work in a high-paced, target-oriented environment.

Job Types: Full-time, Permanent

Pay: ₹30, ₹32,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Experience:

  • Customer support: 3 years (Preferred)

Location:

  • Mumbai, Maharashtra (Preferred)

Work Location: In person

  • Hospital Call Center Manager

    2 weeks ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a top-tier, multi-specialty tertiary care hospital in Mumbai with 345 beds. Known for its state-of-the-art infrastructure and a commitment to Respect for Life, it offers advanced diagnostic services and prioritizes excellence in medical care. With a legacy dating back to 1918, the...

  • DM - Call center operations

    4 days ago

    Mumbai, Maharashtra, India HDFC Life Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the DepartmentThe Persistency department is responsible to retain business by constantly keeping in touch with customers. This includes communicating with customers in order to provide reminders for their policy renewals, managing audits and performing quality checks by ensuring efficiency of the departmental process.What are we looking for?We're...

  • Call Centre Representative

    2 weeks ago

    Mumbai, Maharashtra, India Lifecare Diagnostics Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Handling calls: Answering inbound and outbound calls in a timely manner, and following communication scripts while speaking to customersIdentifying customer needs: Researching issues, resolving complaints, and providing solutionsBuilding relationships: Upselling products and services, and building sustainable customer relationshipsFollowing up: Following up...

  • Urgent Opening: Call Centre Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Itm Edutech Training Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Opening: Call Center Executive (Counseling & Sales)Location: ITM Group of Institutions, Navi MumbaiContact Person: HrushikeshPhone: Email: Benefits:3 Paid Leaves per MonthProvident Fund (PF)MediclaimGratuityJob Description:We are looking for a dedicated and driven Call Center Executive to join our Counseling & Sales team. The role primarily involves...

  • Marketing Executive

    6 days ago

    Mumbai, Maharashtra, India CIDCO Exhibition & Convention Centre Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Company DescriptionCIDCO Exhibition & Convention Centre is Navi Mumbai's leading destination for hosting world-class exhibitions, conventions, conferences, and more. With state-of-the-art facilities and cutting-edge technology, the centre accommodates a wide range of events, ensuring high-impact and seamless experiences.Role DescriptionThis is a full-time...

  • Centre Head

    1 week ago

    Navi Mumbai, Maharashtra, India T And M Services Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Centre Head (CH) Cyber Security Centre of ExcellenceBasic Qualifications (Mandatory)BE/ B.Tech in any discipline from a University/Institution/Board recognized by Govt. of India/approved by Govt. Regulatory bodies. ORMCA/ M.E./ M.Tech/ M.Sc in any discipline from a University/Institution/Board recognized by Govt. of India/approved by Govt....

  • Client Service and Admin Executives

    6 days ago

    Mumbai, Maharashtra, India New Horizons Child Development Centre Full time ₹ 3,96,000 per year

    Job Title : Client Service and Admin Executives (CSAEs).Function: Reception (Female Candidate only)Role Purpose: The Front Office Executive will be part of the Administrative Team at New Horizons, coordinatingwith all the Team members to keep track of appointments, payments, cancellations/adjustments and to ensureproper communication.Reporting To: Manager -...

  • Tele Calling Executive

    6 days ago

    Mumbai, Maharashtra, India Azent Overseas Education Full time ₹ 1,44,000 - ₹ 2,64,000 per year

    About Azent Overseas Education:We are Azentians — passionate individuals driven by a strong commitment to education and career development. At Azent, we believe that integrity lies at the heart of the admissions process, and we uphold the highest ethical standards in everything we do.Roles and Responsibilities: Tele-calling ExecutiveJob Location: Thane...

  • Data centre safety officer

    2 weeks ago

    Mumbai, Maharashtra, India Interex Arch Designs Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionInterex Arch Designs Pvt. Ltd. is an ISO 9002 Certified interior contracting firm registered across thirteen states in India. For over a decade, we have been providing comprehensive post-designing services for domestic and commercial markets. We specialize in Commercial Complexes, Financial Institutions, Hotels & Restaurants, Call Centers,...

  • Customer Support Executive

    9 hours ago

    Mumbai, Maharashtra, India gusri solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: Executive – Call CentreDepartment: Call CentreLocation: Lower Parel, MumbaiJob Purpose:The Executive – Call Centre will be responsible for handling inbound and outbound calls, addressing customer queries from across India, and supporting the team with data management and enrolment activities. The role requires excellent communication, customer...