Customer Care
2 weeks ago
We are looking for a smart, customer-oriented Customer Care cum Front Office Executive to join our team. The ideal candidate will be responsible for managing front office operations, maintaining customer relations, coordinating agreement documentation, payment follow-ups , customer interactions, and pre-sales activities to support sales.
Key Responsibilities:
- Manage front office and attend to walk-in customers courteously.
- Maintain strong customer relationships and assist with inquiries.
- Handle agreement drafting and coordination with clients.
- Conduct payment collection and follow-ups with customers.
- Perform tele-calling, cold calling, and pre-sales calls to generate and qualify leads.
- Coordinate with internal departments (Sales, Accounts, CRM) for smooth operations.
- Maintain accurate customer records and follow-up logs.
Skills & Qualifications:
- Graduate in any discipline.
- 1–3 years of experience in customer service, tele calling, or front office management.
- Excellent communication and interpersonal skills.
- Basic computer proficiency (MS Office, Email).
- Good negotiation and follow-up skills.
- Pleasant personality with a customer-oriented approach.
Benefits:
- Competitive salary
- Friendly and professional work environment.
- Career growth opportunities in sales and customer relations.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
Speak with the employer
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