Customer Care

2 weeks ago


Panampilly Nagar Kochi Kerala, India VISHRAAM BUILDERS Full time ₹ 24,00,000 - ₹ 36,00,000 per year

We are looking for a smart, customer-oriented Customer Care cum Front Office Executive to join our team. The ideal candidate will be responsible for managing front office operations, maintaining customer relations, coordinating agreement documentation, payment follow-ups , customer interactions, and pre-sales activities to support sales.

Key Responsibilities:

  • Manage front office and attend to walk-in customers courteously.
  • Maintain strong customer relationships and assist with inquiries.
  • Handle agreement drafting and coordination with clients.
  • Conduct payment collection and follow-ups with customers.
  • Perform tele-calling, cold calling, and pre-sales calls to generate and qualify leads.
  • Coordinate with internal departments (Sales, Accounts, CRM) for smooth operations.
  • Maintain accurate customer records and follow-up logs.

Skills & Qualifications:

  • Graduate in any discipline.
  • 1–3 years of experience in customer service, tele calling, or front office management.
  • Excellent communication and interpersonal skills.
  • Basic computer proficiency (MS Office, Email).
  • Good negotiation and follow-up skills.
  • Pleasant personality with a customer-oriented approach.

Benefits:

  • Competitive salary
  • Friendly and professional work environment.
  • Career growth opportunities in sales and customer relations.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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