Customer Care Executive
5 hours ago
**Location**: Trivandrum, Karamana
**Job Type**: Full-time
**Company**: Care and Cure Home Healthcare Services
**Job Summary**:
**Key Responsibilities**:
Handle inbound and outbound calls professionally and efficiently.
Provide accurate information about our healthcare services.
Understand customer needs and suggest suitable services.
Maintain a database of customer interactions and follow-ups.
Coordinate with the healthcare team for service scheduling.
Address customer queries, concerns, and feedback effectively.
Follow up with potential clients and ensure a high conversion rate.
Maintain a polite and professional approach in all interactions.
**Requirements**:
**Qualification**: Any degree or diploma in a relevant field.
**Experience**: 0-2 years of experience in telecalling/customer service (Healthcare experience preferred).
**Skills Required**:
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation skills.
- Customer-oriented mindset with problem-solving ability.
- Ability to multitask and work in a team environment.
**Benefits**:
**Attractive Salary + Incentives**
**Career Growth Opportunities**
**Work in a Reputed Healthcare Industry**
**Supportive Work Environment**
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Hospital: 1 year (preferred)
**Language**:
- Malayalam (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9072304772
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