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Customer Care Executive

2 weeks ago

Kochi Kerala, India Abj Associates Full time

**Position Summary**:
We are seeking a Customer Care Executive to manage and maintain positive relationships with our customers.

Salary Rs18000 to Rs21000

Experience - 1 Year

**Key Responsibilities**:

- Handle incoming customer inquiries and provide timely, accurate information
- Upsell and cross-sell products/services based on customer needs.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with other departments to address customer needs and provide solutions.
- Identify opportunities for process improvements to enhance the customer experience.

Pay: ₹18,000.00 - ₹21,000.00 per month

Schedule:

- Rotational shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person