Customer Care Executive

3 days ago


Kochi MGRoad Kochi Kerala, India Abj Associates Full time

Job Title: Customer Care Executive

Location: Kochi

Experience Required: Minimum 1 year

Salary: 18000

Employment Type: Full-time

Job Summary

We are looking for a skilled and customer-focused Customer Care Executive to join our team. The ideal candidate must have at least 1 year of experience in customer service and possess excellent communication skills. You will be responsible for handling customer queries, providing timely solutions, and ensuring a positive customer experience.

Key Responsibilities

  • Handle inbound and outbound customer calls in a professional manner
  • Resolve customer queries, issues, and complaints efficiently
  • Provide accurate information about products/services
  • Maintain customer records and update the CRM system
  • Follow up with customers to ensure satisfaction
  • Coordinate with internal departments to resolve customer concerns
  • Achieve customer service targets and KPIs
  • Maintain a polite, positive, and professional attitude at all times

Required Qualifications & Skills

  • Minimum 1 year of experience as a Customer Care Executive or in a similar role
  • Good communication skills (English, Malayalam/Hindi as applicable)
  • Strong problem-solving ability
  • Ability to handle customers patiently and professionally
  • Basic computer knowledge and familiarity with CRM tools
  • Ability to work in a fast-paced environment

Job Type: Full-time

Pay: ₹18,000.00 per month



  • Kochi M.G.Road, Kochi, Kerala, India Maproots Technologies Full time

    We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a fresher, you will have the opportunity to learn and grow in a supportive environment while handling customer queries and ensuring a seamless customer experience. **Key Responsibilities**: - Resolve customer complaints and escalate complex issues...


  • Kochi, Kerala, India Kerala Business Group Full time

    **CUSTOMER CARE EXECUTIVE (MALE)** Qualification: +2 Location: Across Kerala Experience: Nil Pay: ₹35,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7025927285


  • Kochi, Kerala, India BK SQUARE INTERNATIONAL CONSULTANT Full time

    **handling customer concerns and complaints in a timely manner**: - **informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills.** Pay: ₹18,000.00 - ₹20,000.00 per...


  • Kochi, Kerala, India BeeOne Innovations Full time

    We Are Hiring !! position : Customer Care Executive Company : Bee International Immigration Consultancy Location : Kochi Experience :6 months + Pay: ₹12,554.66 - ₹22,249.92 per month **Benefits**: - Health insurance Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9567027533


  • Kochi, Kerala, India Abj Associates Full time

    **Position Summary**: We are seeking a Customer Care Executive to manage and maintain positive relationships with our customers. Salary Rs18000 to Rs21000 Experience - 1 Year **Key Responsibilities**: - Handle incoming customer inquiries and provide timely, accurate information - Upsell and cross-sell products/services based on customer needs. - Maintain...


  • Kochi, Kerala, India The Professional couriers Full time

    **ONLY FEMALE CANDIDATES APPLY** Join a Leading Courier Company - Where Service Meets Excellence! Are you passionate about delivering exceptional customer service? Do you have the experience and aptitude to build strong client relationships? We’re looking for you! **Position: Senior Customer Care Executive** Location: Kochi - Ravipuram Industry:...


  • Kochi, Kerala, India INHERBZ HEALTH CARE Full time

    **Job Title**: Customer Relation Executive **Company**: InHerbz Health Care LLP **Location**: Kochi, Kerala **Working Hours**: 9:00 AM - 6:00 PM (Monday to Saturday) **Job Summary** **Key Responsibilities** - Provide detailed product information to customers, highlighting features and benefits. - Process and pack orders received through online platforms...


  • Kochi, Kerala, India Everon HR Solutions Full time

    We are hiring Costomer Care Executive for Kochi Experience - 1 - 3 Years Qualification - Ang degree Experience in customer handling Excellent communication skills required Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Work Location: Remote


  • Kochi, India SML FINANCE LIMITED Full time

    We are in urgent need of Customer Care Executive for Kunnamkulam region. Graduate with minimum 1 or 2 years experience in telecalling, customer care. Good knowledge in computer and having automobile dealership experience must. Forward updated resume with recent passport size photograph to us. HR-8943300999 **Salary**: ₹12,000.00 - ₹15,000.00 per...


  • Kochi, India Tentgram Tourism Pvt.Ltd Full time

    Customer care executive with Language proficiency in English **Salary**: Up to ₹21,000.00 per month **Benefits**: - Paid time off Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: -...