Customer Care Associate

The Customer Care Associate is the face of the store, responsible for delivering exceptional customer service to enhance customer satisfaction, drive sales, and support overall store operations. The role involves assisting customers with inquiries, resolving complaints, handling transactions, and maintaining a clean and welcoming store environment. **Key...

**Customer Care Associate**, 1+yr exp, financial services industry, Kochi We are looking for a dedicated and energetic Customer care executive Understanding of the SIP, Insurance, Mutual Funds etc Interact with customers and assist them with financial services **Qualification**:Any Graduates with sound communication skills in Hindi, Malayalam and...

**Responsibilities**: - Handle inbound & outbound calls to potential customers. - Explain our **home care services** and convert leads into clients. - Maintain a database of customer information & track conversions. - Achieve monthly **sales targets** with a structured follow-up strategy. - Address customer queries & objections...

We are looking for enthusiastic and customer-oriented **Customer Care Executives** to join our BPO team in Palarivattom, Kochi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. This is a great opportunity for freshers looking to start their career in the BPO industry...

**Location**: Trivandrum, Karamana **Job Type**: Full-time **Company**: Care and Cure Home Healthcare Services **Job Summary**: **Key Responsibilities**: Handle inbound and outbound calls professionally and efficiently. Provide accurate information about our healthcare services. Understand customer needs and suggest suitable services. Maintain a database...

A customer care executive's job description includes: - **Customer support**: Being the first point of contact for customers with questions, issues, or complaints - **Problem-solving**: Using their expertise to address customer issues and provide solutions - **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience -...

**Designation: Customer Care Executive** **Location: Kochi** **Job role**: - Understanding of the SIP, Insurance, Mutual Funds etc - Interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...

We are seeking a passionate and customer-focused Customer Care Executive to join our team in Kochi. As the first point of contact for our customers, you will play a crucial role in ensuring their satisfaction and building lasting relationships. You will be responsible for addressing inquiries, resolving issues, and providing exceptional support through...

**Role**: Customer Relationship Officer (International Voice Process) **Location**: Kochi **Salary**: ₹18,000 - ₹20,000 (with ESI & PF benefits) **Shift Timing**: - 12:30 PM to 9:30 PM - 1:30 PM to 10:30 PM **Requirements**: - Excellent proficiency in English (international communication standard). - Strong customer handling and communication...

Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...