Helpdesk Associate

2 weeks ago

Coimbatore, Tamil Nadu, India NTT Global Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Req ID: 324471

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN).

Required.

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

  • Urgent Helpdesk Associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India NTT Data Full time

    Job DescriptionNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil Ndu (IN-TN), India (IN).At NTT...

  • Helpdesk Associate

    2 weeks ago

    Coimbatore, Tamil Nadu, India NTT Data Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Date: Location:Company: Req ID: 324471 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Coimbatore, Tamil Nādu...

  • Helpdesk Associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India NTT Data Full time

    Job DescriptionNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Ndu (IN-TN), India (IN).General Duties and...

  • Helpdesk Associate

    2 weeks ago

    Coimbatore, Tamil Nadu, India NTT DATA Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Req ID: 337347NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN). General Duties and...

  • Helpdesk Associate

    1 week ago

    Coimbatore, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Requirements:Must be a Graduate.Good communication skills with international calling experienceGood comprehension & writing skillsMust possess excellent customer handling skillsShould be comfortable to work in rotational shift with 24x7 support windowMandate work from office.1-3 Years of ExperienceJob description:Provide L1 technical guidance in activities...

  • Technical Support Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeHelpdesk Full time US$ 45,000 - US$ 75,000

    Looking for a challenging and rewarding role? We have an exciting opportunity for you!About the JobWe are seeking a skilled Helpdesk Associate to join our team. As a Helpdesk Associate, you will be responsible for providing technical support to our clients.Key Responsibilities:Provide L1/L1.5 technical guidance in activities associated with identification,...

  • Enterprise IT Support Professional

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeItSupport Full time ₹ 10,00,000 - ₹ 16,00,000

    IT Support SpecialistThe IT Support Specialist will play a pivotal role in ensuring the smooth operation of our technology infrastructure. This highly skilled individual will be responsible for implementing, operating, and maintaining various Azure services, including Active Directory and Intune. Additionally, they will configure and support Single Sign-On...

  • Technical IT Support Professional

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeItSupport Full time ₹ 9,00,000 - ₹ 15,00,000

    IT Support Specialist Level 2 Job DescriptionWe are seeking an experienced IT support specialist to join our team.The ideal candidate will have a bachelor's degree in computer science or a related field and at least 4 years of experience in the IT industry.Provide first/second level contact and problem resolution for customer issues.Work with third-party...

  • MAC Support Engineer

    2 weeks ago

    Coimbatore, Tamil Nadu, India TRDFIN Support Services Pvt Ltd Full time

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Key Responsibilities: • Provide...

  • IT Technical Expert

    2 weeks ago

    Coimbatore, Tamil Nadu, India beBeeit Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Opportunity: IT Support SpecialistWe are seeking a skilled and passionate IT professional to join our team at AVASO Technology. The ideal candidate will have hands-on experience in desktop support and be committed to delivering cutting-edge technology solutions to clients worldwide.Position Overview:The successful candidate will provide technical...