Helpdesk Associate

4 weeks ago

Coimbatore, India NTT Full time
JOB DESCRIPTION

Req ID:    

We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN).

General Duties and Responsibilities:

 
In these roles, you will be responsible for:

Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
Record, Update, and Escalate Support issues to the next level promptly.
Support all IT onboarding activities for end-users
Work with our internal IT Teams on system testing, integration, and maintenance.
Engage in discovering new IT business tools to support our business users and our internal IT Team.
Seek, Suggest, Evaluate, and implement process and technology improvements.
Willing to learn grow in other IT Business areas
Requirements for this role include:

Excellent English written and verbal communication skills.
Exceptional customer service skills.
Great Team player
24/7 rotational shifts and week offs and Work from Office mandatory
Excellent communication skills, comfortable working with various stakeholders
Strong troubleshooting skills, bug-finding, and resolution
Ability to work independently within a diverse global team
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
Resource should be a Graduate in any stream from an accredited institution

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at 

  • Helpdesk Associate

    3 days ago

    Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Helpdesk Associate - Technical Troubleshooting Req ID: 335662 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in...

  • Helpdesk Associate

    2 weeks ago

    Coimbatore, Tamil Nadu, India NTT DATA North America Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil Nādu (IN-TN), India (IN).At NTT DATA, we...

  • Helpdesk Associate

    4 weeks ago

    Coimbatore, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil Nādu (IN-TN), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market...

  • Helpdesk Associate

    4 weeks ago

    Coimbatore, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in coimbatore, Tamil Nādu (IN-TN), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market...

  • Helpdesk Associate

    2 weeks ago

    Coimbatore, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Ndu (IN-TN), India (IN).General Duties and Responsibilities:In these roles, you will be responsible for:Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.Record, Update, and Escalate...

  • Helpdesk Associate

    5 days ago

    Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Helpdesk Associate - ITIL Req ID: 332899 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Nādu (IN-TN), India...

  • Helpdesk Analyst

    1 week ago

    Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Helpdesk Analyst - ITIL Req ID: 335500 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - ITIL to join our team in COIMBATORE, Tamil Nādu (IN-TN), India (IN). ...

  • Helpdesk Associate

    4 days ago

    Coimbatore, Tamil Nadu, India NTT DATA Full time

    **Req ID**: 332754 We are currently seeking a Helpdesk Associate - ITIL to join our team in COIMBATORE, Tamil Nādu (IN-TN), India (IN). "General Duties and Responsibilities: In these roles, you will be responsible for: Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our...

  • Helpdesk Associate

    13 hours ago

    Coimbatore, Tamil Nadu, India NTT DATA Full time

    **Req ID**: 337347 We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our...

  • Helpdesk Associate

    4 weeks ago

    Coimbatore, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Associate - ITIL to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN). General Duties and Responsibilities:  In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or...