Customer Support Executive

10 hours ago


Chandigarh, Chandigarh, India JPH IT Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Details :

  1. 5.5 days
  2. Three months probation
  3. Yearly increment
  4. Shift timings : 12:30 PM to 10:30 PM
  5. Location : IT Park CHD
  6. No cabs
  7. UK Bank Holidays

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Chandigarh. The Customer Support Executive will be responsible for providing excellent customer service, ensuring high levels of customer satisfaction, and responding to customer inquiries through various online support channels. The role also involves providing technical support to customers in a clear and efficient manner.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in handling Online Support and Technical Support
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Ability to work independently and collaboratively
  • Familiarity with CRM systems and customer support software is a plus
  • Bachelor's degree in Business Administration, Information Technology, or related field is preferred

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