
Customer Support Specialist
6 hours ago
Company Description
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Role Description
This is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and addressing technical support issues. Day-to-day tasks include responding to customer inquiries, troubleshooting issues, and working with other teams to resolve technical problems. The role requires maintaining detailed records of customer interactions and conducting follow-ups to ensure issues have been resolved successfully.
Qualifications
- Customer Support and Technical Support skills
- Interpersonal and Customer Satisfaction skills
- Analytical Skills
- Excellent written and verbal communication skills
- Ability to work independently and remotely
- Experience in the technology sector is a plus
- Bachelor's degree in a relevant field is preferred
Salary Range
: INR 10,000 to INR 40,000
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