Customer Support Specialist

6 hours ago


Chandigarh, Chandigarh, India Klyptoapp Full time ₹ 1,20,000 - ₹ 20,80,000 per year

Company Description

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Role Description

This is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and addressing technical support issues. Day-to-day tasks include responding to customer inquiries, troubleshooting issues, and working with other teams to resolve technical problems. The role requires maintaining detailed records of customer interactions and conducting follow-ups to ensure issues have been resolved successfully.

Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal and Customer Satisfaction skills
  • Analytical Skills
  • Excellent written and verbal communication skills
  • Ability to work independently and remotely
  • Experience in the technology sector is a plus
  • Bachelor's degree in a relevant field is preferred

Salary Range
: INR 10,000 to INR 40,000


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