Customer Support Executive

18 hours ago

Chandigarh, Chandigarh, India Corporate Incentive Solutions Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Job Overview

We are looking for self-motivated and eager to learn freshers to join our customer coordination team. Their primary role is to provide assistance to our clients through phone calls and emails. They will be responsible for managing redemption fulfilment. They will be required to assist our clients with their gift claim redemption and ensure coordination and timely delivery of product requested.

Position Summary

Make and attend necessary phone calls - inbound and outbound calls.

  • Provide the required information to the customers
  • Resolve any queries regarding gift delivery or transit damage.
  • Maintain database by updating customer information on daily basis
  • Write communication scripts for inbound calls
  • Keep the team informed about customer calls and demos on a regular basis

Requirements

  • Graduate in any subject or pursuing
  • Preferably fresher
  • Proficient in English with extraordinary communication and interpersonal skills
  • Familiar with Excel
  • Efficient in achieving targets
  • Should be a team player
  • Excellent organizational skills
  • Good decision-making abilities

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Food provided

Location:

  • Chandigarh, Chandigarh (Required)

Work Location: In person

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