Customer Support Associate

11 hours ago


Chandigarh, Chandigarh, India eClerx Full time ₹ 2,64,000 - ₹ 3,96,000 per year

Job Title: Customer Support Executive – International Voice Process

Location: Chandigarh

Fixed Salary: ₹22,000 per month

Shift: Night Shift

Week Off: 2 Rotational Week-offs

Job Overview:

We are hiring Customer Support Executives (Freshers) for our international voice process based in Chandigarh. If you have excellent English communication skills and are eager to start your career in a global BPO environment, this is the perfect opportunity for you.

Key Responsibilities:

  • Handle inbound and outbound calls for international customers.
  • Provide accurate information and resolve customer queries effectively.
  • Maintain professionalism and a customer-friendly tone on every call.
  • Record and update customer details in the system.
  • Meet performance metrics such as call quality, accuracy, and productivity.

Requirements:

  • Freshers can apply.
  • Excellent English communication skills (verbal and written) – mandatory.
  • Graduate qualification is required.
  • Willing to work in night shifts with 2 rotational week-offs.
  • Strong interpersonal and problem-solving abilities.

Why Join Us:

  • Fixed salary of ₹22,000 per month.
  • Attractive incentives and career growth opportunities.
  • Training and development support for career advancement.
  • Opportunity to work in a reputed international BPO setup.

Job Type: Full-time

Pay: ₹22,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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