Customer Support Specialist
1 hour ago
Job Responsibilities:
- Handle inbound & outbound customer queries via calls, chat, and email.
- Provide accurate product/service information to customers.
- Resolve customer complaints and ensure high customer satisfaction.
- Maintain records of customer interactions in CRM tools.
- Coordinate with internal teams to ensure timely resolution.
- Follow communication guidelines and company policies.
- Achieve daily/weekly customer support targets.
Required Skills:
- Excellent communication skills (verbal & written).
- Strong customer-handling and problem-solving abilities.
- Good listening and interpersonal skills.
- Ability to multitask, stay organized, and work under pressure.
- Basic computer knowledge (MS Office, CRM tools preferred).
Job Types: Full-time, Permanent, Fresher
Pay: ₹13, ₹17,000.00 per month
Work Location: In person
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