Customer Services Specialist

14 hours ago


Chandigarh, Chandigarh, India PRORICH Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

PRORICH is a leading provider of high-quality protein raw materials for the animal feed industry across India. Established in 2014, the company stems from a family legacy of over 50 years and is dedicated to offering cost-effective protein alternatives for livestock feed. With its Pan India presence, PRORICH operates warehouses strategically located across the east, west, north, and south zones. Supported by a skilled marketing team, the company's consistent quality and expertise have driven substantial growth and success. PRORICH is proud of the value it brings to customers, suppliers, and the community through its reliable products and services.

Role Description

This is a full-time, on-site role for a Customer Services Specialist based in Chandigarh. The specialist will handle customer inquiries via phone and other channels, ensure customer satisfaction, and assist in resolving issues efficiently. Responsibilities include maintaining high-quality customer experiences, adhering to phone etiquette practices, and following up on customer service requests to improve overall satisfaction. Collaboration with internal teams to enhance service processes may also be required.

Qualifications

  • Intelligence, quick wit, street smart female candidate is needed
  • Ability to enhance Customer Satisfaction and Customer Experience
  • Strong Phone Etiquette and communication skills
  • Problem-solving abilities and an empathetic approach toward customer concerns
  • Excellenence in spoken and written communication in English; additional languages are a plus
  • Familiarity with CRM tools or similar customer service systems
  • Prior experience in customer service is advantageous but not mandatory


  • Chandigarh, Chandigarh, India Sahir Web Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSahir Web Solutions (SWS), established in 2014 as the IT arm of Elvek Technologies, specializes in delivering cutting-edge offshoring solutions. SWS helps businesses scale efficiently while maintaining quality and cost-effectiveness. Our core services include offshoring solutions, web design & development, digital marketing, mobile...


  • Chandigarh, Chandigarh, India Klyptoapp Full time ₹ 1,20,000 - ₹ 20,80,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and addressing technical support issues. Day-to-day tasks include responding to customer...


  • Chandigarh, Chandigarh, India Callhealth Services Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title : Customer Care ExecutiveCompany Overview :CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions.Job Summary: As a Operations Executive , you will be a vital member of...


  • Chandigarh, Chandigarh, India Basware Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Applications are considered on a rolling basis ChandigarhHybridJob DescriptionThe Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and...


  • Chandigarh, Chandigarh, India Cogniter Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCogniter Technologies has been transforming innovative startups into leading enterprises since 2002. We specialize in website design and development, mobile apps, SEO services, and SaaS platforms, enhancing efficiency and growth for our clients. As an award-winning company based in Chandigarh, we have delivered hundreds of successful...


  • Chandigarh, Chandigarh, India Shivjot Farms and Resorts Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    **CompanyA four star resort situated in Panchkula Haryana, is a reputed organization providing hospitality and event services. Known for its prime location and excellent facilities, it caters to a variety of events and customer needs. The company emphasizes quality service and customer satisfaction, making it a trusted choice for hospitality experiences in...


  • Chandigarh, Chandigarh, India Agkem Impex Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Customer Service Representative Locations: Chandigarh, About the Role We are seeking a proactive and detail-orientedCustomer Service Representativeto deliver exceptional customer service, manage leads, coordinate purchases, and support order-to payment processes. This role requires strong communication skills, multitasking ability, and ownership of tasks...


  • Chandigarh, Chandigarh, India Rojgar group Full time ₹ 1,20,000 - ₹ 1,70,000 per year

    About the Role:We are looking for a Customer Service Executive who will be the first point of contact for our customers. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to resolve queries effectively through phone, email, or chat support.Key Responsibilities:Handle inbound and outbound customer...


  • Chandigarh, Chandigarh, India Cogniter Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    SkillsJob Title: Client Relationship & IT Support SpecialistLocation: Chandigarh, IndiaJob Type: Full-Time### Position Overview### Cogniter Technologies is looking for a Client Relationship & IT Support Specialist to serve as the bridge between technology and customer experience. In this hybrid role, you will be the primary point of contact for...


  • Chandigarh, Chandigarh, India Eclerx Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Analyst Description As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with...