Desktop Support Specialist

9 hours ago

Chandigarh, Chandigarh, India Allen Lund Company Full time ₹ 4,32,000 - ₹ 6,48,000 per year

Experience: 3-4 Years
Job Title: Desktop Support Specialist
Location: Chandigarh
About the Company:
Allen Lund Company is a leading Nationwide Logistics provider in the US and Canada, with over 650,000 shipments managed annually. Headquartered in Los Angeles, we operate with 41 offices across the two countries and have two offices in India. Our mission is to provide top-tier logistics and transportation services, and we're looking for a dedicated Desktop Support Specialist to join our dynamic team.Job Overview:We are looking for an enthusiastic and knowledgeable Desktop Support Specialist to provide technical support across a wide range of systems and devices. The role requires someone who is proactive, solution-oriented, and able to handle support requests via different channels to ensure a seamless user experience.Key Responsibilities:Tier-One Support: Provide hands-on and remote technical assistance to end-users for desktop-related issues, ensuring timely resolution.Ticket Management: Monitor and respond to user requests and incidents via ticketing systems, emails, phone calls, and instant messages, ensuring all issues are tracked and resolved efficiently.Hardware and Software Support: Support and maintain desktops, laptops, desk phones, headsets, printers, and related peripherals, ensuring all systems are functioning optimally.Mobile Device Support: Provide support for iOS and Android devices, including mobile phones, tablets, and hotspots.Internet & Network Services: Troubleshoot internet connectivity issues, open tickets with service providers, and dispatch technicians as necessary.Google Workspace Administration: Support and maintain the Google Workspace Enterprise environment, ensuring smooth functionality and security for all users.Active Directory Management: Administer and manage the Active Directory environment, ensuring proper access control, user permissions, and account management.Anti-Virus Management: Install and maintain anti-virus software and clients, ensuring all devices are secure and protected.User Account Management: Handle the creation, modification, and deletion of user accounts across multiple platforms, including Active Directory, VPN, Email, and CRM systems.Other Duties:Team Collaboration: Work closely with other IT team members to ensure smooth operations and effective problem-solving.Additional IT Tasks: Assist with software installations/uninstalls, after-hours team meetings, and Windows Server patching as assigned by the IT Manager.Continuous Improvement: Contribute to identifying and implementing improvements in IT processes and infrastructure.Qualifications:Proven experience in desktop support, troubleshooting hardware and software issues.Experience with Active Directory, Google Workspace, and mobile device management.Strong troubleshooting skills for hardware, software, and network-related issues.Familiarity with antivirus software installation and management.Excellent communication skills, both verbal and written, and the ability to prioritize multiple support requests.Detail-oriented, with strong organizational and problem-solving abilities.Ability to work both independently and as part of a collaborative team.

  • Desktop Support Engineer

    2 days ago

    Chandigarh, Chandigarh, India Amvis Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Knowledge on Ticketing Tool, Desktop Support. Able to understand and troubleshoot the Laptops and Desktops hardware issues, knowledge of IP, DNS, DHCP, Domain controller .

  • Desktop Support Engineer L1

    11 hours ago

    Chandigarh, Chandigarh, India P.P. Jewellers Full time ₹ 1,44,000 - ₹ 2,64,000 per year

    The Desktop Support Engineer is responsible for providing technical assistance and support to end-users within the organization. This role ensures smooth functioning of desktops, laptops, operating systems, printers, and other IT-related hardware/software. The engineer troubleshoots issues, maintains system performance, and assists in the installation and...

  • Customer Support Specialist

    6 days ago

    Chandigarh, Chandigarh, India Klyptoapp Full time ₹ 1,20,000 - ₹ 20,80,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and addressing technical support issues. Day-to-day tasks include responding to customer...

  • customer support executive

    2 days ago

    Chandigarh, Chandigarh, India eduTinker Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Remote-But base location should be ChandigarhRequirements and Skills :Strong working knowledge of the Microsoft Office Suite products(MS Word and Excel etc.)Experience as a Customer Support Specialist or similar CS roleFamiliarity with school ERP domainExperience in using help desk software and remote support toolsExcellent communication and problem-solving...

  • CRM Support Specialist

    1 week ago

    Chandigarh, Chandigarh, India Gleuhr wellness PVT LTD Full time ₹ 6,00,000 - ₹ 9,60,000 per year

    Job Summary:We are seeking a detail-oriented and tech-savvy CRM Support Specialist to manage, maintain, and optimize our CRM system. The ideal candidate will be responsible for providing user support, resolving technical issues, managing data accuracy, and ensuring smooth daily operation of the CRM platform across departments.Key Responsibilities:Provide...

  • Sr. Technical Support Engineer

    2 days ago

    Chandigarh, Chandigarh, India ThoughtSol Infotech Pvt. Ltd. Full time ₹ 30,00,000 - ₹ 80,00,000 per year

    Job Summary:We are looking for a proactive and skilled Desktop Support Engineer to join our IT team in Bangalore. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support.Key Responsibilities:Install,...

  • Admissions & Interview Support Specialist

    5 days ago

    Chandigarh, Chandigarh, India Seven Sages Immigration Consultants Group Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    We are looking for anAdmissions and Interview Support Specialistwho will play a major role in preparing students for university and visa interviews, while also handling admissions and general operational processes. This role is ideal for someone who can build student confidence, conduct mock interviews, guide them on communication and presentation skills,...

  • Application Support Engineer

    2 weeks ago

    Chandigarh, Chandigarh, India Aerial Telecom Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Hiring Alert: Technology Support Engineer | Hyderabad We are looking for a Technology Support Engineerto join our dynamic IT team inHyderabad Drive Date:30th October 2025 (Friday) Location:Hyderabad (Face-to-Face Drive Only — candidates must be available to attend in person)Role Overview:As aTechnology Support Engineer, you'll be responsible for resolving...

  • Customer Services Specialist

    14 hours ago

    Chandigarh, Chandigarh, India PRORICH Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPRORICH is a leading provider of high-quality protein raw materials for the animal feed industry across India. Established in 2014, the company stems from a family legacy of over 50 years and is dedicated to offering cost-effective protein alternatives for livestock feed. With its Pan India presence, PRORICH operates warehouses...

  • Visa Specialist

    6 days ago

    Chandigarh, Chandigarh, India Visa Permit Full time ₹ 90,000 - ₹ 6,00,000 per year

    We are looking for a female Visa Specialist to join our team. The candidate will guide clients through visa application processes, documentation, and ensure smooth handling of immigration cases.Responsibilities:Provide accurate information on visa requirements, processes, and timelines.Assist clients in preparing and reviewing visa applications and...