
Hotel Manager
1 day ago
Job Title: Hotel Sales Manager
About OYO OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services. We operate in 35+ countries with 157K+ storefronts, bringing affordable, trusted, and easy-to-book stays to millions of customers.
Location: Siliguri - Multiple Locations Role Type: On-site, 6 days a week.
What You Will Do
- Lead the hotel team to ensure smooth operations and seamless guest check-in & stay experience.
- Identify training needs and conduct regular staff training sessions
- Manage shifts, staff rostering, and daily team stand-ups
- Ensure adherence to company SOPs and compliance policies
- Drive revenue by ensuring room availability and increasing booking conversions
- Enhance guest experience and resolve escalations through stakeholder management
- Conduct surprise audits (Quality/Revenue) and submit reports with resolutions
- Ensure adoption of Daybook for operations management
Key Performance Indicators
- Customer Experience & NPS
- Hotel Revenue / VAS / Contribution Margin
Required Skills
- Excellent communication & interpersonal skills
- Strong command over English and regional language
- Proficiency in hotel management software and computer applications
- Knowledge of industry standards, best practices & safety regulations
Who Can Apply
- Only freshers (no prior PF or UAN number)
- Any graduate especially in Hotel Management preferred.
How to Apply: INTERESTED CANDIDATES CALL OR TEXT DIRECTLY ON or mail your cv
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