Presales Executive/ Presales Senior Executive

3 days ago

Navi Mumbai, Maharashtra, India Royalti Real Estate Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description

The Pre-Sales Executive will play a key role in engaging with potential clients, qualifying leads, and coordinating with the sales team to drive conversions. The ideal candidate should have excellent communication skills, a proactive approach to client interactions, and the ability to handle high-end clientele with professionalism. The role involves lead follow-ups, property presentations, and scheduling client visits to enhance the sales pipeline.

Responsibilities

Lead Management & Client Engagement:

  • Qualify inbound leads by understanding client preferences, budget, and investment goals.
  • Follow up rigorously with potential buyers to nurture relationships and keep them engaged.
  • Educate clients on luxury property features, amenities, and investment benefits.
  • Maintain detailed records of client interactions in CRM tools.

Property Coordination & Support:

  • Schedule and coordinate site/property visits for prospective buyers.
  • Work closely with the sales team to ensure seamless handover of qualified leads.
  • Assist in preparing personalized property presentations, proposals, and brochures.
  • Collaborate with marketing to align pre-sales activities with ongoing campaigns.

Data Management & Reporting:

  • Keep track of lead conversion rates, follow-up effectiveness, and client feedback.
  • Provide weekly/monthly reports on lead status, challenges, and opportunities.
  • Identify market trends and customer preferences to refine pre-sales strategies.

Requirements

Skills & Competencies

  • Excellent communication and interpersonal skills to handle high-net-worth clients.
  • Strong follow-up and negotiation abilities.
  • Proficiency in CRM tools for lead tracking and reporting.
  • Ability to manage multiple leads simultaneously and prioritize tasks effectively.
  • Basic understanding of luxury real estate market trends.

Attributes

  • Proactive & Persistent: Ensures timely follow-ups and client engagement.
  • Detail-Oriented: Maintains accurate records and handles client requirements with precision.
  • Customer-Centric: Understands client needs and provides a seamless experience.
  • Well-Presented & Professional: Represents the brand image effectively in client interactions.
  • Team Player: Works collaboratively with sales, marketing, and operations teams.

Experience & Qualifications

  • Education: Bachelors degree in Business, Marketing, or a related field.

  • Experience:

  • 1-3 years in pre-sales, inside sales, or customer engagement, preferably in luxury real estate or a high-end service industry.

  • Prior experience in handling high-profile clients and premium properties is an added advantage.

Benefits

Monetary Benefits

  • Group Health Insurance: Coverage of 3 Lacs for self, spouse, and children.
  • Group Personal Accident Insurance: Coverage of 15 Lacs.
  • Provident Fund (PF): As per applicable regulations.
  • Employee State Insurance Corporation (ESIC): As per applicable regulations.

Work Culture & Engagement

  • Financial Stability: The company is financially well-capitalized and has never delayed salaries or implemented pay cuts, including during challenging times such as the Covid pandemic, ensuring 100% salary payments to the team.

Additional Information

  • Training: Comprehensive training will be provided to ensure job readiness and success.

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