
Technical Helpdesk Coordinator
2 days ago
Job Responsibilities: Male and Female both can apply
- Oral and written communication skills in English, Hindi and Bengali.
- Minimum 2-3 years of experience.
- Good knowledge in office applications like Mailing, MS Word, Excel, Power Point etc.
Main Job Tasks and Responsibilities:
- Respond to requests for assistance in person, via phone, electronically
- Follow standard help desk procedures
- Log all help desk interactions / Ticketing tools
- Must be having concept in ITIL process i.e. Incident and Request Management
- Redirect problems to appropriate resource
- identify and escalate situations requiring urgent attention
- Track and route problems and requests and document
- resolutions & prepare activity reports.
- 1st level of basic support to be provided through remote support for Ms Outlook, SAP etc.
Job Types: Full-time, Permanent
Pay: Up to ₹284,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- IT Helpdesk Support: 3 years (Required)
Language:
- English, Hindi and Bengali (Preferred)
Location:
- Anandpur, Kolkata, West Bengal (Preferred)
Work Location: In person
-
Student Helpdesk Coordinator
3 days ago
Kolkata, India 2COMs Full time**Requirements**: - Position: - Student Helpdesk Coordinator. - Good English,Bengali & Hindi Communication Skills. - Creative thinking Capability to engage learners through activities. - Good Counselling and auditing Capability. - Basic excel Knowledge. - Flexible approach. - Any Graduate. - Full time Job - Kolkata **Benefits**: - Salary: - 10k and...
-
Kolkata, West Bengal, India ARC Document Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDomain : IT HelpDeskLocation : Kolkata (WFO)Job DescriptionWe are looking for a proactive and customer-focused IT Help Desk Executive to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth day-to-day operations of hardware, software, and networking systems.Key...
-
Executive - Helpdesk Coordination
5 days ago
Kolkata, West Bengal, India Value Point Systems Full timeDepartment - Managed Services - Job posted on - Apr 25, 2025 - Employment type - Full-Time - Good communication skill. - Handling user escalation. - Monitoring of tickets and taking the actions necessary to meet SLA. - Respond timely to support analysts when requested. - Validate completion of a ticket. - Invoke functional escalation process to engage a...
-
Helpdesk Executive
1 week ago
Salt Lake, Kolkata, West Bengal, India VOLER Cars Ltd. Full time**Key Responsibilities**: - **Customer Support**: - Provide prompt and professional technical assistance to both internal users and external clients in the ITES industry. - **Incident Management**: - Log and track all support requests, ensuring detailed documentation and communication of each issue. - Follow up on open tickets, providing updates and...
-
Technical Support Professional
5 days ago
Kolkata, West Bengal, India beBeeHelpdesk Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: IT Support SpecialistA challenging role for a seasoned technician to advance in their career.About the Position:You will be part of a collaborative team of skilled IT professionals.Key Responsibilities:Provide technical assistance to the organization, including software testing and maintenance, as well as implementing IT systems and...
-
Digital Pathology Helpdesk Engineer
2 weeks ago
Kolkata, West Bengal, India Lifelancer Full timeJob Title Digital Pathology Helpdesk EngineerJob Location Kolkata West Bengal IndiaJob Location Type RemoteJob Contract Type Full-timeJob Seniority Level Leica Biosystems mission of Advancing Cancer Diagnostics Improving Lives is at the heart of our corporate culture Were a global leader in cancer diagnostics with the most comprehensive portfolio...
-
Process Coordinator
3 days ago
Kolkata, West Bengal, India FOAMREX FURNISHINGS PVT. LTD. Full time**Job Description - Process Coordinator** **Process Coordinator** **1. Responsible for all the flowcharts running in every business process.** **2. Coordinates all the steps in a flowchart to get work done in a specific timeline.** **3. Main tasks is to provide all the relevant information with everyone in the workflow.** **Skills**: **-A pleasant...
-
Project Coordinator
1 week ago
Kolkata, West Bengal, India RL & Sons Development Pvt. Ltd Full time_** Project-Coordinator (Technical) for Water Projects**_ 2. Must have 7 to 10 Years of Experience; preferably on Water Engineering Projects like WTP, ETP, STP, OHR etc. - **Responsibilities**:_ 1. Co-ordination with Project teams, clients, Internal Departments 2. Planning, Monitoring and Controlling of all activities at site, technical support to the...
-
IT Project Coordinator
2 weeks ago
Kolkata, West Bengal, India Budge Budge Refineries Limited Full time**Job Overview** **Key Responsibilities**: - **Vendor Coordination**: Serve as the primary liaison between Budge Budge Company and the external vendor team to ensure smooth communication and alignment on project requirements, timelines, and deliverables. - **Requirement Gathering**: Work closely with internal stakeholders across different departments to...
-
Procure to Pay 1 to 9 Years Kolkata
3 days ago
Kolkata, West Bengal, India Capgemini Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...