Customer Service Advisors

6 days ago


Mumbai, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails, and webchats while delivering exceptional customer service.

Key Responsibilities

Handle inbound voice, email, and chat interactions with professionalism.

Resolve customer queries effectively and efficiently.

Maintain accurate records of all customer communications.

Strive to achieve high Customer Satisfaction Scores (CSAT).

Compensation

Basic Salary:₹20,000 – ₹30,000 (based on interview performance).

Incentives: Additional Performance-Linked Incentives (PLI) based on customer feedback scores.

Selection Criteria

Good typing speed.

Strong fluency in English (spoken & written).

Customer-centric attitude and problem-solving skills.

Work Schedule

5 days a week.

7 hours per day (total of 455 hours across a 13-week work roster).

Location Flexibility

Candidates can apply from any city or state in India.

If you are passionate about customer service and want to grow with a dynamic team, we'd love to hear from you

Call :

Email : /

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Inbound voice: 1 year (Required)
  • Customer service: 1 year (Required)
  • International voice process: 1 year (Required)
  • Email Chat: 1 year (Preferred)

Language:

  • English (Required)

Work Location: Remote

Speak with the employer


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