CRM Executive

4 days ago

Shalimar Bagh BHBlock DelhiNCR, India Richa Global Sales Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are looking for a proactive and enthusiastic CRM Executive to join our team. This role is ideal for freshers or individuals with up to 1 year of experience who are eager to start or grow their career in customer relationship management. As a CRM Executive, you will be responsible for maintaining and enhancing our relationship with customers, supporting CRM campaigns, and ensuring a high level of customer satisfaction.

  • Key Responsibilities: Handle day-to-day customer interactions via phone, email, or CRM platforms
  • Update and maintain customer databases accurately
  • Assist in executing CRM campaigns and follow-ups
  • Resolve customer issues promptly and professionally
  • Generate reports and insights from CRM data to support decision-making
  • Coordinate with internal teams to ensure a seamless customer experience
  • Maintain customer engagement and retention initiatives
  • Requirements: Bachelor's degree in any discipline
  • Excellent communication and interpersonal skills
  • Basic understanding of CRM tools or willingness to learn
  • Good organizational and time management abilities
  • A customer-first mindset with problem-solving skills
  • Proficient in MS Office (Excel, Word, etc.)
  • Who Can Apply: Fresh graduates eager to start their career in CRM
  • Candidates with 6 months to 1 year of relevant experience
  • Willingness to learn and grow in a fast-paced environment
  • Immediate joiners are preferred

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