Service Manager

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.Implement/review/enhance field service OperationsDrive and deliver operational KPIs ( Service and Revenue )Manage field Service team to...

OverviewThe SD-WAN Service Manager is responsible for overseeing the delivery, performance, and continuous improvement of SD-WAN services across the organization or for clients. This role ensures high availability, optimal performance, and alignment with business objectives, while managing vendor relationships and internal stakeholdersResponsibilitiesKey...

Supervise day-to-day service operations and ensure smooth workflow in the workshop.Allocate jobs to technicians as per skill and capacity.Monitor repair quality, turnaround time, and adherence to service processes.Maintain high standards of housekeeping, safety, and tool management.Ensure prompt and courteous service to all customers.Handle escalated...

Job Description: Global IT Support Center ManagerLocation: Chennai (Siruseri,Sipcot IT Park) (Work From Office)About Us:The Opportunity:We are seeking an experienced and highly motivated Global IT Support Center Manager to lead our dynamic IT support team. This critical role is responsible for overseeing the 24/7 operations of our global IT support center,...

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the...

Role DescriptionThe Customer Service Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, managing a customer support team, and promptly addressing customer complaints and issues. The role involves developing and implementing customer service policies, monitoring team performance, and analyzing customer...

Services Project Delivery ManagerJob DescriptionA Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some...

Company DescriptionVST Central is a fully owned subsidiary of the VST Group and the dealer for KIA Motors vehicles in Chennai, Vellore, and Bangalore. The automotive division contributes ₹2000 crore annually to the VST Group and partners with twelve world-class manufacturers in Tamilnadu and Karnataka. The VST Group's business spans luxury vehicles,...

Job Title:Service Representative ManagerDepartment:Operations, Managed ServicesReports To:Managed Services ManagerLocation:Chennai, IndiaEmployment Type:Full-TimeHybrid/Onsite:Onsite presence in Chennai required, with potential for hybrid work based on performance.Position SummaryThe Service Representative Manager, within the Customer Service Department, is...

About UsHectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...