Service Manager

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.Implement/review/enhance field service OperationsDrive and deliver operational KPIs ( Service and Revenue )Manage field Service team to...

Job Purpose Role SummaryResponsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...

OverviewThe SD-WAN Service Manager is responsible for overseeing the delivery, performance, and continuous improvement of SD-WAN services across the organization or for clients. This role ensures high availability, optimal performance, and alignment with business objectives, while managing vendor relationships and internal stakeholdersResponsibilitiesKey...

Supervise day-to-day service operations and ensure smooth workflow in the workshop.Allocate jobs to technicians as per skill and capacity.Monitor repair quality, turnaround time, and adherence to service processes.Maintain high standards of housekeeping, safety, and tool management.Ensure prompt and courteous service to all customers.Handle escalated...

Company DescriptionHathway Cable & Datacom Private Limited, part of the Rajan Raheja Group, is a pioneer in cable and entertainment services committed to delivering quality customer experiences since 1995. With a strong reputation and presence, Hathway has expanded its offerings across four key areas: Cable TV, Digital Cable TV, Broadband Internet, and...

Role: Service Delivery ManagerLocation: Chennai - TaramaniCompany: Accel IT ServicesAbout Us:Accel IT Services, a division of Accel Limited, is a reliable and long-term digital transformation partner for IT, VSAT and enterprises customers. The company specializes in Warranty and Logistics Management Services, Infrastructure Management Services, Large Project...

Role DescriptionThe Customer Service Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, managing a customer support team, and promptly addressing customer complaints and issues. The role involves developing and implementing customer service policies, monitoring team performance, and analyzing customer...

Key ResponsibilitiesService Operations:Lead and manage complete service operations including installation, commissioning, and maintenance of HVAC systems (Chillers, AHUs, FCUs, VRF, etc.).PAN India Coordination:Supervise and coordinate service activities across all regions in collaboration with local partners and service teams.Team Leadership:Guide and...

Services Project Delivery ManagerJob DescriptionA Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some...

• Manage and oversee CCTV service operations across India.• Coordinate with regional service teams and ensure timely issue resolution.Willigness to travel if require,Customer complaint,Escalation management,• Maintain service reports. Required Candidate profile• Minimum 5–7 years of experience in CCTV / Electronics service management.• In-depth...