
service manager
4 days ago
- Supervise day-to-day service operations and ensure smooth workflow in the workshop.
- Allocate jobs to technicians as per skill and capacity.
- Monitor repair quality, turnaround time, and adherence to service processes.
- Maintain high standards of housekeeping, safety, and tool management.
- Ensure prompt and courteous service to all customers.
- Handle escalated customer complaints and resolve issues effectively.
- Conduct follow-ups on vehicles serviced and monitor CSI (Customer Satisfaction Index)
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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