Customer Service Executive
5 days ago
Customer Care Executive (Chat Process)
Location: Mohali
Work Mode: Work From Office
Job Role
Eligibility & Requirements
* Open to both Freshers and Experienced candidates
* Undergraduates and Graduates are eligible
* Must be comfortable with rotational shifts and week offs
* No leaves allowed for the first 3 months
* Cab facility provided only for female employees (for shifts between 9 PM – 6 AM)
Salary Structure
- Fresher: ₹28,000 CTC + ₹2,000 PLI
- Experience (Min. 1 year): ₹29,000 CTC + ₹2,000 PLI
Qualifications & Skills
* Excellent verbal and written English communication skills
* Must have strong grammar and no MTI (Mother Tongue Influence)
* Confident in handling chat-based customer interactions
Work Schedule
- Shift Duration: 9.5 hours (including 1-hour break)
- Working Days: 5.5 days per week
- Shift Type: 24/7 rotational shifts with rotational week offs
Interview Process
* HR Round
* WriteX Email Assessment
* Chat Simulation
* Typing Test
* Operations Round
Job Type: Full-time
Pay: ₹23, ₹25,000.00 per month
Work Location: In person
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