Reservations Sales Executive

2 days ago

Delhi, Delhi, India TheSqua Serviced Apartments Full time ₹ 2,00,000 - ₹ 6,00,000 per year

JD -

  • To answer the queries of the guests through mail & over the phone, & upselling the apartments using the best sales skills.
  • Closure of the inquiry by the agent by converting the generated leads to successful bookings, thereby generating the revenue along with the team.
  • Ensure that customer queries/ complaints are addressed in a timely and efficient manner, and that calling TAT is maintained
  • Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
  • Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
  • To ensure that all client details are fully completed, including marketing information. To ensure that the agent has full knowledge of their own and competitors titles in order to achieve the requirements of this role.
  • To constantly seek out new revenue generating opportunities to ensure that company targets are met.

Shift Window: 7:00 PM to 6:30 AM

Eligibility Criteria -

  • 4 to 5 years of experience in travel sales (International Process - Preferably US process) or reservations
  • Preferably from the Hotel/ Travel/ Hospitality industry
  • Excellent communication, sales acumen and presentation skills
  • High energy levels, good analytical & problem solving skills, positive attitude.
  • Prefer someone who has previously worked in a night shift
  • Willingness to work in a permanent night shift

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