Reservation Executive

1 week ago

Delhi, Delhi, India ec7648da-23b0-41d3-a37b-21d46fcdddf6 Full time ₹ 2,50,000 - ₹ 3,50,000 per year

We are looking for a professional and customer-oriented Reservation Executive (Airline / Airport Ground Staff) to assist passengers with reservations, ticketing, inquiries, and travel-related services. The role involves handling bookings, updating flight details, and ensuring a smooth customer experience at the airport or office.

Key Responsibilities

  • Handle airline ticket reservations, cancellations, and reissuance.
  • Assist passengers with flight inquiries, seat availability, fare information, and travel rules.
  • Provide check-in support and boarding assistance (if required).
  • Update passenger details in the reservation system (GDS/airline portals).
  • Coordinate with airline staff for schedule changes or passenger requests.
  • Provide customer service via calls, emails, and at the airport counter.
  • Ensure compliance with airline safety and documentation procedures.
  • Prepare daily reports and maintain accurate records.

Required Skills

  • Good communication skills (Hindi / English).
  • Basic computer knowledge; familiarity with reservation systems is a plus.
  • Customer service mindset and problem-solving ability.
  • Ability to work under pressure during rush hours.
  • Professional and polite behavior.

Eligibility

  • 12th Pass / Graduate
  • Fresher or up to 1 year experience can apply
  • Age limit: 18–30 years (as per airline policies)
  • Good grooming and presentable personality

Job Types: Full-time, Fresher

Pay: ₹16, ₹26,487.21 per month

Benefits:

  • Health insurance

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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