Reservation Executive-1
3 days ago
We are looking for a highly skilled and experienced Reservation Executive to join our team at The Meriton, with 1-3 years of experience in the hospitality industry.
Roles and Responsibility
- Manage and coordinate reservations efficiently.
- Handle customer inquiries and provide excellent service.
- Maintain accurate records and reports of reservations and customer interactions.
- Collaborate with other departments to ensure seamless operations.
- Develop and implement effective strategies to enhance customer satisfaction.
- Provide exceptional customer experiences through prompt and professional communication.
Job Requirements
- Proven experience in reservation management or a related field.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with hotel management systems and software.
- Ability to maintain confidentiality and handle sensitive information.
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