Front Office Executive

2 days ago


Delhi, Delhi, India Tamarind Hotel Full time ₹ 2,20,140 - ₹ 3,08,195 per year

Location: Hotel Ajanta, Paharganj, New Delhi

About Hotel Ajanta:

Located in the heart of Paharganj, New Delhi, Hotel Ajanta offers affordable and comfortable accommodation for travelers. Known for its excellent service and customer-centric approach, we strive to provide a warm and welcoming experience for all our guests.

Job Description:

We are looking for a Front Office Executive who will be the first point of contact for guests at Hotel Ajanta. The ideal candidate will ensure smooth check-in and check-out processes, provide information to guests, and assist with reservations.

Responsibilities:

  • Greet guests upon arrival and ensure a seamless check-in/check-out experience.
  • Answer phone calls and address guest inquiries in a professional and courteous manner.
  • Handle reservations and ensure accurate bookings.
  • Coordinate with other departments to ensure guest satisfaction.
  • Maintain the front desk area, ensuring it is always organized and welcoming.
  • Manage guest complaints and provide solutions promptly.
  • Assist with administrative tasks, such as processing payments, filing documents, and maintaining records.

Requirements:

  • Freshers are welcome to apply.
  • Strong communication skills in English and Hindi; knowledge of additional languages is a plus.
  • Proficient in basic computer skills (MS Office, reservation systems).
  • Good organizational skills and attention to detail.
  • Ability to work under pressure and in a fast-paced environment.
  • A positive attitude and a passion for customer service.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,814.53 per month

Work Location: In person



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