Front Office Executive
9 hours ago
Location: Hotel Ajanta, Paharganj, New Delhi
About Hotel Ajanta:
Located in the heart of Paharganj, New Delhi, Hotel Ajanta offers affordable and comfortable accommodation for travelers. Known for its excellent service and customer-centric approach, we strive to provide a warm and welcoming experience for all our guests.
Job Description:
We are looking for a Front Office Executive who will be the first point of contact for guests at Hotel Ajanta. The ideal candidate will ensure smooth check-in and check-out processes, provide information to guests, and assist with reservations.
Responsibilities:
- Greet guests upon arrival and ensure a seamless check-in/check-out experience.
- Answer phone calls and address guest inquiries in a professional and courteous manner.
- Handle reservations and ensure accurate bookings.
- Coordinate with other departments to ensure guest satisfaction.
- Maintain the front desk area, ensuring it is always organized and welcoming.
- Manage guest complaints and provide solutions promptly.
- Assist with administrative tasks, such as processing payments, filing documents, and maintaining records.
Requirements:
- Freshers are welcome to apply.
- Strong communication skills in English and Hindi; knowledge of additional languages is a plus.
- Proficient in basic computer skills (MS Office, reservation systems).
- Good organizational skills and attention to detail.
- Ability to work under pressure and in a fast-paced environment.
- A positive attitude and a passion for customer service.
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,814.53 per month
Work Location: In person
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