Front Office Executive

2 days ago


Delhi, Delhi, India Haveli Dharampura Full time

Company Description

Haveli Dharampura, an extraordinary 19th-century residence in Old Delhi, has been meticulously conserved and restored, earning the prestigious UNESCO Asia-Pacific Award for Cultural Restoration in 2017. Named after the locality 'Dharampura', it houses 26 rooms and a signature restaurant, 'Lakhori', named after the traditional bricks used from the Mughal era. Now operating as a luxe boutique hotel and restaurant, Haveli Dharampura highlights the rich history and culture of Delhi.

Role Description

This is a full-time on-site role located in Delhi for a Front Office Executive. The Front Office Executive will be responsible for managing receptionist duties, greeting and assisting guests, handling customer service inquiries, and managing the day-to-day operations of the front office. The role also involves maintaining effective communication with guests and other staff, ensuring a smooth guest experience.

Qualifications

  • Interpersonal and Communication skills
  • Receptionist Duties and Front Office skills
  • Customer Service skills
  • Excellent organizational skills
  • Ability to work independently and as part of a team
  • Proficiency in English; knowledge of other languages is a plus
  • Experience in the hospitality industry is beneficial
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred


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