Front Office Executive
4 days ago
Company Description
Haveli Dharampura, an extraordinary 19th-century residence in Old Delhi, has been meticulously conserved and restored, earning the prestigious UNESCO Asia-Pacific Award for Cultural Restoration in 2017. Named after the locality 'Dharampura', it houses 26 rooms and a signature restaurant, 'Lakhori', named after the traditional bricks used from the Mughal era. Now operating as a luxe boutique hotel and restaurant, Haveli Dharampura highlights the rich history and culture of Delhi.
Role Description
This is a full-time on-site role located in Delhi for a Front Office Executive. The Front Office Executive will be responsible for managing receptionist duties, greeting and assisting guests, handling customer service inquiries, and managing the day-to-day operations of the front office. The role also involves maintaining effective communication with guests and other staff, ensuring a smooth guest experience.
Qualifications
- Interpersonal and Communication skills
- Receptionist Duties and Front Office skills
- Customer Service skills
- Excellent organizational skills
- Ability to work independently and as part of a team
- Proficiency in English; knowledge of other languages is a plus
- Experience in the hospitality industry is beneficial
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
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