Voice Process

Role: Customer Relationship Officer (International Voice Process)Location: KochiSalary: ₹18,000 – ₹20,000 (with ESI & PF benefits)Shift Timing:12:30 PM to 9:30 PM1:30 PM to 10:30 PMRequirements:Excellent proficiency in English (international communication standard).Strong customer handling and communication skills.Ready to work in rotational shifts as...

Sr. Voice Process ExecutiveLocation:* Kochi, Infopark*Salary:* ₹25,000 – ₹30,000* per monthWork Days:* 5 Days a Week* (Saturday & Sunday Off)Shift:* Night Shift (6 PM – 3 AM)*Salary: ₹25,000 – ₹30,000Job Description:We are hiring Senior Voice Process Executives for a reputed BPO located at Infopark, Kochi. As a Senior Voice Process Executive,...

Job Title: B2B Sales Executive – International Voice Process (Appointment Setting for Financial Product)Location: KochiExperience: Minimum 6 months to 1 year in B2B SalesJob Type: Full-timeShift: Night Shift.Salary: INR 18000 to INR 22000Conduct outbound calls to international businesses (primarily small to medium shops and enterprises) to introduce and...

Dear Candidates,Greetings from TeleperformanceFreshers can apply.Minimum 6 months experience in any domestic voice process.Resolving the queries and concerns of customers in a timely manner thereby ensuring the agreed service level with the customer - Related to BankWork Location: Kochi Kalamaserry.Looking for Immediate Joiners.Graduation Mandatory,6 days...

Sr. Voice SupportLocation: Kochi, InfoparkQualification: Graduation (mandatory)Experience: Minimum 2 – 3 years of experience in BPO voice process (mandatory)Salary: ₹23,000 – ₹33,000 CTC per month + Incentives upto ₹3000Work Days: 5 Days a Week (Saturday & Sunday Off)Shift: Night Shift (6 PM – 3 AM)Job Description:We are hiring Senior Voice...

Senior Voice Support ExecutiveLocation: Kochi, InfoparkQualification: Graduation (mandatory)Experience:Minimum 2 – 3 years of experience in BPO voice process (mandatory)Salary: ₹23,000 – ₹30,000 CTC per month + Incentives upto ₹3000Work Days: 5 Days a Week (Saturday & Sunday Off)Shift: Night Shift (6 PM – 3 AM)Job Description:We are hiring Senior...

Junior Voice Support SpecialistLocation: Infopark, KochiQualification: Bachelor's DegreeExperience: 1 year of experience in International Voice Process or Freshers with excellent communication skillsSalary: Rs.17000 /- (In hand) + Bonuses up-to Rs. 5000/- per Month.Working Days: 5 Days (Night Shift)Excellent English fluency, verbal is Mandatory.Pick up and...

Job DescriptionSupport customers via phone, chat, and email for technical and service-related queries.Troubleshoot basic installation, configuration, and usage issues across devices.Handle renewals, refunds, and general service requests.Escalate complex cases and ensure proper documentation and follow-up.Share customer feedback with internal teams and stay...

Job Title: Assistant Manager – Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations Head⸻Job Summary:We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...

Roles and ResponsibilitiesHandle international customer calls, emails, and chats to provide excellent customer service.Resolve customer queries and concerns in a timely and professional manner.Collaborate with team members to achieve sales targets and improve process efficiency.Stay updated on product knowledge and company policies to handle complex issues...