
Junior Voice Support Specialist
2 days ago
Junior Voice Support Specialist
Location: Infopark, Kochi
Qualification: Bachelor's Degree
Experience: 1 year of experience in International Voice Process or Freshers with excellent communication skills
Salary: Rs.17000 /- (In hand) + Bonuses up-to Rs. 5000/- per Month.
Working Days: 5 Days (Night Shift)
- Excellent English fluency, verbal is Mandatory.
- Pick up and drop Cab Facility provided
Requirements
- Bachelor's degree or equivalent qualification.
- English fluency, both verbal and written.
- Willingness to work night shifts and adapt to changing schedules.
- Ability to work independently as well as part of a team.
Responsibilities:
- Handle inbound and outbound customer calls
- Deliver exceptional service and ensure high customer satisfaction
- Accurately document customer interactions in the system
- Meet individual and team performance targets (KPI driven)
Job Types: Permanent, Fresher
Pay: ₹15, ₹17,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Experience:
- International voice process: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Graduation (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
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