Current jobs related to International Voice process - Cochin, Kerala - Trinity SkillWorks Private Limited


  • Cochin, Kerala, India beBeeAnalysis Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Voice AnalystWe are seeking a skilled Voice Analyst to join our team. As a Voice Analyst, you will be responsible for managing the process of obtaining broker price opinions for banks/mortgage companies.This role involves working with real estate agents, clients, and internal teams to ensure the timely and accurate completion of BPO reports.Key...


  • Cochin, Kerala, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

    As a Team Lead, you will oversee daily operations and team management for our international voice process. You are responsible for supervising a team of voice agents, monitoring performance, and ensuring adherence to targets (KPIs such as call quality, average handling time, resolution rate, etc.).The key responsibilities include:Team Management:Supervise a...


  • Cochin, Kerala, India beBeeVoiceProcess Full time ₹ 4,00,000 - ₹ 7,00,000

    As a voice process professional, you will play a pivotal role in delivering exceptional customer experiences.Key Responsibilities:Excellent communication skills and attention to detail are crucial for success in this role.A willingness to adapt to changing work requirements is essential.We are seeking recent graduates with a Bachelor's Degree who are...


  • Cochin, Kerala, India Santacruz Telemarketing Pvt. Ltd. Full time

    Company Name: Santacruz Telemarketing Pvt. Ltd.Job Summary:We are seeking experienced and energetic Voice Process Associates to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...


  • Cochin, Kerala, India Sutherland Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    "Role & responsibilitiesRespond to customer inquiries via phone, email, and chatResolve issues and provide solutions in a timely mannerMaintain customer satisfaction through effective communicationDocument and track customer interactions and resolutionsCollaborate with internal teams to resolve complex queriesStay updated with product knowledge and customer...


  • Cochin, Kerala, India beBeeTroubleshooter Full time ₹ 2,50,000 - ₹ 6,00,000

    Job Title:We are seeking a professional to join our Voice Network Operations Center (NOC) team.Support and manage voice/telecom networksTroubleshoot VoIP services and diagnose call issuesMonitor and manage network entities, including routers, switches, and soft switchesKey Responsibilities:Provide end-to-end support for telecom servicesManage & troubleshoot...


  • Cochin, Kerala, India beBeecollections Full time ₹ 6,00,000 - ₹ 9,00,000

    Remote Collections ProfessionalWe are looking for dynamic and goal-oriented individuals to join our third-party collections process. This is an excellent opportunity for those with a background in international business process outsourcing (BPO) voice processes, particularly those who have experience in collections or customer support.Key...


  • Cochin, Kerala, India HRBRO PLACEMENT SERVICES Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Role: Customer Relationship Officer (International Voice Process)Location: KochiSalary: ₹18,000 – ₹20,000 (with ESI & PF benefits)Shift Timing:12:30 PM to 9:30 PM1:30 PM to 10:30 PMRequirements:Excellent proficiency in English (international communication standard).Strong customer handling and communication skills.Ready to work in rotational shifts as...


  • Cochin, Kerala, India HRBRO PLACEMENT SERVICES Full time ₹ 1,80,000 - ₹ 2,00,000 per year

    Role: Customer Relationship Officer (International Voice Process)Location: KochiSalary: ₹18,000 – ₹20,000 (with ESI & PF benefits)Shift Timing:12:30 PM to 9:30 PM1:30 PM to 10:30 PMRequirements:Excellent proficiency in English (international communication standard).Strong customer handling and communication skills.Ready to work in rotational shifts as...


  • Cochin, Kerala, India GetEllaam Software Solution Full time ₹ 48,000 - ₹ 96,000 per year

    Job Title: Video Presenter InternLocation: Vyttila, Kochi, Ernakulam, KeralaDuration: 3 Monthsfemale preferredJoining: immediate joiner preferredCompany Overview:Getellaam is an innovative platform dedicated to delivering high-quality digital content that engages and educates audiences. We focus on creating immersive videos that cover a wide range of topics,...

International Voice process

2 weeks ago


Cochin, Kerala, India Trinity SkillWorks Private Limited Full time ₹ 68,000 - ₹ 3,40,000 per year

Job Description

  • Support customers via phone, chat, and email for technical and service-related queries.

  • Troubleshoot basic installation, configuration, and usage issues across devices.

  • Handle renewals, refunds, and general service requests.

  • Escalate complex cases and ensure proper documentation and follow-up.

  • Share customer feedback with internal teams and stay updated on products and processes.

Location

  • Kochi

Salary

  • ₹2.68 LPA to ₹3.4 LPA (for freshers and candidates with L1 experience)

Qualification

  • Minimum education: Any graduate

Skills Required

  • Excellent communication skills (Berlitz B2 Quality or equivalent)
  • Basic technical troubleshooting knowledge
  • Customer service orientation

Eligibility Criteria

  • Freshers and candidates with up to 1 year (L1) of experience are eligible
  • Willingness to work from office
  • Flexibility to work night shifts and rotational schedules

Email Id :

nightshift #Kochi