
CRO- International Voice Process
6 hours ago
Role: International Voice Process
Location: Ernakulam
Salary: ₹20,000–₹22,000 per month (including shift allowance and statutory benefits like ESI & PF)
Shift: UK Shift
Benefits: ESI, PF, Shift Allowance
Job Description:
- Handle inbound and outbound international calls with customers in a professional manner.
- Resolve customer queries, provide accurate information, and ensure customer satisfaction.
- Maintain call logs and update customer information in the system.
- Meet performance targets related to quality, productivity, and customer satisfaction.
- Adhere to company policies, process guidelines, and data security standards.
- Work effectively in a team environment and adapt to a dynamic work setting.
Candidate Summary:
Ready to join, an excellent candidate for the role with international proficiency in English and 7 months of experience in BPO international voice process.
Job Types: Full-time, Permanent
Pay: ₹20, ₹22,000.00 per month
Work Location: In person
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