Voice Account Manager

2 weeks ago

Cochin, Kerala, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Voice Account Manager

Key Deliverables
1) Revenue enhancement & penetration of the account - Implement the GR mandate - Ensuring NR from accounts by entering into swaps & traded deals on regular basis - Strategize & plan in order to increase minutes (orders) - Own the P&L of the account 2) Multi portfolio sale including wholesale voice, SMS Hub, signaling, ITFS, etc. - Identify, lead and convert into sales - Coordinate with internal teams such as product, finance, settlements to ensure that Airtel wins the order - Deliver customer satisfaction by ensuring timely implementation of the solution 3) Focus on nurturing relationship with strategic accounts individually and ensure consistent business with them. 4) Building Identification & providing market intelligence to BD team. 5) To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition 6) Responsible for managing cost of the destination in the account / region to help Airtel's retail outgoing cost & to generate wholesale business
Skills Required
• Ability to ensure excellence in execution
• Ability to collaborate and work with large teams
• Analyze data and draw insights
• Consultation, facilitation and selling skills
• Enterprising and ability to convince stakeholders
• Basic computer literacy MS Office – Excel

Educational Qualifications
•Full Time graduate, preferably MBA/ PGDM
Work Experience 8-10 years of experience in Account Management in relevant Industry.

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.

We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before' .

Experience LevelMid Level

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