Customer Care
6 days ago
Company Description
Al Fahad Enterprises is a diversified company operating across multiple industries, including Tour & Travel services, Organic Products, and other essential services. The organization is committed to providing quality-driven solutions and prioritizing customer satisfaction. With a focus on innovation and growth, Al Fahad Enterprises serves a variety of customer needs, offering tailored services for different sectors and markets.
Role Description
This is a full-time Customer Care (Healthcare) role based on-site in Bengaluru. The primary responsibilities include addressing customer inquiries, ensuring customer satisfaction, and delivering exceptional customer support for healthcare-related services. The role involves resolving customer issues effectively, analyzing customer feedback, and maintaining strong communication with clients and stakeholders to enhance the overall customer experience.
Qualifications
- Proven skills in Customer Satisfaction, Customer Service, and Customer Support
- Strong Communication and Analytical Skills
- Proficiency in handling customer queries and maintaining a professional demeanor
- Ability to adapt to dynamic environments and deliver consistent results on-site
- Healthcare industry experience is an advantage
- Bachelor's degree in a relevant field or equivalent experience preferred
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