Customer Care Executive

11 hours ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,07,200 - ₹ 3,84,000 per year

Salary - 32k

Exp - 1-2 years

Role Description

This is a full-time on-site role for a Customer Care Executive located in Bengaluru. The Customer Care Executive will handle customer inquiries, resolve issues effectively, and ensure a positive customer experience. The role also involves maintaining customer satisfaction by addressing concerns, providing solutions, and collecting feedback. Additionally, the Customer Care Executive will assist in sales-related tasks, fostering long-term customer relationships.

Qualifications

  • Strong Customer Support, Customer Service, and Customer Satisfaction skills
  • Excellent Communication skills for interacting with clients effectively
  • Ability to assist with Sales processes and facilitate customer purchases
  • Exceptional problem-solving abilities and attention to detail
  • Prior experience in the insurance industry is a plus
  • Proficiency in relevant software and CRM tools

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