Customer Care Executive

9 hours ago

Bengaluru, Karnataka, India The Kenko Life Full time ₹ 22,50,000 - ₹ 45,00,000 per year

Company Description

The Kenko Life is committed to promoting wholesome and holistic dietary habits through structured eating. We specialize in providing calorie and macro-counted personalized meals delivered straight to your doorstep. Our mission is to make healthy eating convenient and tailored to individual needs, supporting a balanced lifestyle for our customers. The Kenko Life is dedicated to delivering quality, innovation, and excellent service in the field of nutrition and meal planning.

Role Description

This is a full-time, on-site role for a Customer Care Executive, located in Bengaluru. The Customer Care Executive will assist customers by addressing inquiries, resolving issues, and ensuring satisfaction. Key responsibilities include providing excellent customer service, communicating effectively with clients, and supporting sales processes. Additionally, the Customer Care Executive will be expected to maintain a customer-first approach.

Qualifications

  • Proficiency in Customer Support, Customer Service, and ensuring Customer Satisfaction
  • Strong Communication skills with the ability to clearly and effectively interact with customers
  • Basic proficiency in Sales techniques and the ability to support sales-related inquiries
  • Experience in a similar role and knowledge of the food or wellness industry are beneficial

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